Consular Customer Satisfaction Insight - Assistance Cases

A Contract Award Notice
by FOREIGN COMMONWEALTH AND DEVELOPMENT OFFICE

Source
Contracts Finder
Type
Contract (Services)
Duration
3 year
Value
£1M
Sector
PROFESSIONAL
Published
29 Feb 2024
Delivery
01 Apr 2024 to 30 Jun 2027
Deadline
27 Oct 2023 16:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

The Authority has a requirement for continuous qualitative evaluation of Consular assistance services among recent service users. These are primarily British people who have sought our assistance around the world when they have needed help. The research will include ongoing tracking work as well as smaller, ad hoc projects throughout the year.

Award Detail

1 IFF Research (None)
  • Value: £1,240,000

CPV Codes

  • 73110000 - Research services

Indicators

  • Contract is suitable for SMEs.

Other Information

n/a REDACTED Project_38149, ITT_42319 Consular Customer Satisfaction Insight - Assistance Cases Contract.pdf

Reference

Domains