Rail Ombudsman Consumer Satisfaction Survey

A Contract Award Notice
by OFFICE OF RAIL AND ROAD

Source
Contracts Finder
Type
Contract (Services)
Duration
1 month
Value
£22K
Sector
PROFESSIONAL
Published
08 Mar 2024
Delivery
22 Feb 2024 to 31 Mar 2024
Deadline
01 Feb 2024 17:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Rail Ombudsman Consumer Satisfaction Survey conducted jointly with the Rail Ombudsman service provider.

Award Detail

1 Ipsos Market Research (London)
  • Value: £21,749

CPV Codes

  • 79342310 - Customer survey services
  • 79342311 - Customer satisfaction survey

Indicators

  • Contract is suitable for SMEs.
  • Contract is suitable for VCOs.

Other Information

A redacted copy of the jointly signed SOW (Ipsos, DRO and ORR) 23-067407-01_Rail Ombudsman_SOW REDACTED FINAL.pdf

Reference

Domains