EPP0053 Digital Solutions and Associated Services National Framework Agreement
A Tender Notice
by BRAINTREE DISTRICT COUNCIL
- Source
- Find a Tender
- Type
- Framework (Services)
- Duration
- 4 year
- Value
- £2M
- Sector
- TECHNOLOGY
- Published
- 20 May 2024
- Delivery
- To 20 Jun 2028 (est.)
- Deadline
- 20 Jun 2024 12:00
Concepts
Location
UNITED KINGDOM
2 buyers
- Braintree District Council Braintree
Description
BDC has published a notice in FTS inviting companies to express an interest in a National Framework Agreement available to all UK Public Sector Bodies (from here onwards referred to as Customers) for the provision of Digital Solutions and Associated Services, including but not limited to website software solutions, ongoing support and maintenance, bespoke development and professional services to enhance the digital presence of organisations. The national framework agreement will consist of 3 Lots/Sub-lots. In conjunction with the framework ITT, Braintree District Council is issuing and Invitation to Participate in a mini-competition for the call-off of BDC requirements (under Lot 3), which will be open to Framework shortlisted Tenderers only.
Lot Division
| 2 | Professional services
Professional services offered within Lot 2 include but are not limited to: •Consultancy •Website Integrations •Discovery and research •Training •Website development •Maintenance •Implementation •User Acceptance Testing (UAT) | Sandbox •Quality assurance •Data migration •Wireframing These professional services collectively enhance the digital presence of an organisation. |
| 3 | Multidisciplinary
This Lot encompasses all services within this framework. This is an automatic entry Lot which will comprise the winning suppliers from both Lots 1a and 2. This Lot is suitable for Customers who have considered current and future requirements for a specific call-off contract and have established their needs would be better covered by the scope of both Lots 1a and 2. |
| 3 | Lot 1 Software Solutions Sub-Lot 1a – Full digital service solution (Automatic Entry for Tenderers awarded a place in both Lots 1b AND 1c)
This Sub-Lot provides a full digital service solution that enables customers to transform their operations and customer experiences using digital technologies. This is an automatic entry Lot which will comprise the winning suppliers from both Sub-Lots 1b and 1c. This Lot is suitable for Customers who have considered current and future requirements for a specific call-off contract and have established their needs would be better covered by the scope of both Sub-Lots 1b and 1c |
| 4 | Lot 1 Software solutions, Sub-Lot 1b – Website and online form solution
This Sub-Lot provides a website solution that enables customers to create, manage, and publish digital content to a website. This solution can help customers improve their online presence, reach a wider audience, increase revenue and improve efficiency. This Lot would be more suited to Customers who are looking to promote products or services, share news or advertise events and more. |
| 5 | Lot 1 – Software Solutions, Sub-Lot 1c – Case management solution/Customer Relationship Management System (CRM)
This Sub-Lot provides Case Management Solution/Customer Relationship Management (CRM) only. CRM solutions enable customers to manage interactions with their customers and potential customers. These solutions can help customers build customer relationships and streamline processes so they can increase sales, improve customer service, and increase profitability. This Lot would be more suited to customers wishing to build customer relationships and access a comprehensive view of all customer data, including personal details, all communication history, and more, in a single location. |
Renewal Options
New edition of the framework would replace this one
CPV Codes
- 72000000 - IT services: consulting, software development, Internet and support
- 72210000 - Programming services of packaged software products
- 72212224 - Web page editing software development services
- 72212445 - Customer Relation Management software development services
- 72200000 - Software programming and consultancy services
- 72590000 - Computer-related professional services
Indicators
- Restrictions apply to the lot award allocation.
- Bids should cover a maximum number of lots.
- Bids may cover one or more lots.
- Renewals are available.
- Professional qualifications are sought.
- Award on basis of price and quality.
Other Information
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. This Framework Agreement as described in the contract notice will be available to all UK contracting authorities as defined in section 2 of the Public Contracts Regulations 2015, as amended or replaced from time to time. This includes but is not limited to local authorities, educational establishments, emergency services, Health, Police, Fire and Rescue, Devolved Administrations, central government departments and their agencies, registered charities, etc. Please see further details at: https://www.ephframeworks.org/frameworks/public-sector-bodies-able-use-framework... For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Braintree:-IT-services:-consulting... To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/67W9R2F5AU GO Reference: GO-2024520-PRO-26118149
Reference
- FTS 015886-2024