Provision of Passenger Count Database Software Services

Concepts

• data management
• train count data
• manual passenger count data
• automatic passenger counts
• service ridership reporting
• passengers
• passenger count database software services
• a train count
• timetables/train service capacity/pricing
• database

Location

LONDON

Description

West Midlands Trains requires a train count Database to serve as a repository for train count data to inform business decisions on timetables/train service capacity/pricing, fulfil official business obligations for service ridership reporting and inform passengers about expected train loadings. Data is provided by automatic passenger counts (APC) directly from certain train fleet types as well as manual passenger count data from a variety of sources. It is envisaged that the Train Count Database will be hosted by the winning bidder and accessed via a web-based browser. The services are to be provided across the entire WMT network. Installation, maintenance, and testing are to be provided as part of this contract. The Supplier shall provide WMT with a PCDS installation residing on the Supplier's server alongside: • Account management and service meetings. • A roadmap for future planned system developments, which WMT can shape and influence. • Provision of quotes for specific custom development or enhancement of system functionality. • Bug & maintenance fixes including all coding, testing and delivery. • System upgrades including all coding, testing and delivery. • System configuration management (including business continuity system). • Provision of query resolution. • The system requirements set out in this Schedule.

Total Quantity or Scope

Full details for the requirements can be found within Appendix A - Specification.

Renewal Options

Option to extend for a further 12 + 12 months

CPV Codes

• 72322000 - Data management services

Indicators

• Bids should cover the whole contract.
• Options are available.
• Renewals are not available.
• Award on basis of price and quality.