Translation & Interpreting Services

Concepts

• interpretation services
• derby
• translation services
• service users
• translation & interpreting services
• interpreter
• interpretation
• interpreting
• translation
• translations

Location

Derby

Description

The Council is seeking to procure providers to carry out translation services to effectively communicate with clients where English is not their first language. Multiple channels for Interpreting will be used in order to enable individuals who have limited spoken English to communicate with members of the council through the use of an interpreter; including telephone (mobile and land-line), face-to-face, virtual meetings and written translations. Awarded parties will provide a reliable pathway for service users and a system that reduces spend for the organisation and maximises opportunities. There are four Lots which are broken down as follows: • Lot 1 - Face to Face Interpretation • Lot 2 - Telephone Interpretation • Lot 3 - Written Translation • Lot 4 - Video/Online Interpreting

Lot Division

Renewal Options

Up to two annual extensions, making the overall contract period up to five years. Potential dates for advertising renewals if options are not taken are July 2027 and July 2028. Up to two annual extensions, making the overall contract period up to five years. Potential dates for advertising renewals if options are not taken are July 2027 and July 2028.

CPV Codes

• 79540000 - Interpretation services
• 79530000 - Translation services

Indicators

• Bids should cover one or more lots.
• Bids should cover the whole contract.
• This is a recurring contract.
• Options are available.
• Renewals are available.
• Award on basis of price and quality.

Other Information

The scope is further detailed in the document TD2120 - Part 3 Specification - see below for details of how to access this. Conditions relating to environmental and social requirements of the contracting authority may be included in this contract. This tender is being managed electronically, to obtain documents please go to www.eastmidstenders.org and there you will be able to register your details and request the documents. This is done by:- - Registering with East Midlands Tenders, if not already registered; OR If already registered; - Click on 'view opportunities' - Find the tender that you are interested in (TD2120); - Click on the title hyperlink; - Scroll to the bottom of the screen and click on 'login & register interest' - Once you have registered your interest the tender will be moved to, and can be found on, the 'My Opportunities' page on the EastMidsTenders page once you are logged in. You will be able to view and download the documents for completion, along with instructions on how to make a submission. Please note suppliers wishing to express interest and obtain the documentation must do so by 11.30pm on 11th August 2024. It is recommended that you express interest and obtain the documentation well before this time to allow sufficient time to prepare and submit a bid. The deadline for returns is 10.00am on Monday 12th August 2024.