DBC (SF) Community Alarm Call-Monitoring and Response Service

Concepts

• alarm monitoring
• hemel hempstead
• community and personal services
• service users
• lifeline services
• 1701 connections• dispersed service users
• response service
• the call monitoring service
• 127 service users
• 372 service users

Location

Hertfordshire: Hemel Hempstead

Description

Dacorum Borough Council provides lifeline services to tenants living in Dacorum in general needs accommodation and to private home owners, this includes a Community Alarm call monitoring and response service to enable the tenants to continue living independently. The current service provides the following support to:• Service users in 28 category 2 supported housing schemes amounting to 1701 connections• Dispersed service users in category 1 properties including 127 service users in council general needs properties and 372 service users in private rented or owned properties totalling 1060 connections• 39 of the above numbers are relinquished tenants (within categories 1 and 2) these are registered contacts with the service provider but make little or no demand on the call monitoring service. The full specification is included in the Part B tender document.

Total Quantity or Scope

Community Alarm Call-Monitoring and Response Service

Award Detail

Award Criteria

CPV Codes

• 79711000 - Alarm-monitoring services
• 98000000 - Other community, social and personal services

Other Information

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