Customer Experience Platform Technologies

A Tender Notice
by GEDLING BOROUGH COUNCIL

Source
Find a Tender
Type
Contract (Services)
Duration
5 year
Value
___
Sector
TECHNOLOGY
Published
05 Nov 2024
Delivery
To 14 Nov 2029 (est.)
Deadline
10 Dec 2024 12:00

Concepts

Location

Derbyshire and Nottinghamshire:

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

Gedling Borough Council is looking for a supplier, or suppliers to provide them with components that will make up a Customer Experience Platform for use across all Council services. There is no CRM in place currently and while the Council does have a website and in house forms solution, both of these existing solutions will be replaced as a result of this work.

Lot Division

1 Customer Relationship Management System

Customer Relationship Management System
2 Content Management System

Content Management System
3 Booking Solution

Booking Solution

CPV Codes

  • 72212445 - Customer Relation Management software development services
  • 48445000 - Customer Relation Management software package

Indicators

  • This is a one-off contract (no recurrence)
  • Renewals are not available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains