Omnichannel Contact Centre Solution for BCP Council

A Contract Award Notice
by BOURNEMOUTH CHRISTCHURCH AND POOLE COUNCIL

Source
Contracts Finder
Type
Contract (Services)
Duration
3 year
Value
£724K
Sector
TECHNOLOGY
Published
17 Jan 2025
Delivery
01 Oct 2023 to 30 Sep 2026
Deadline
22 Jun 2023 13:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers
Bournemouth Christchurch & Poole Council
Puzzel
+−
Leaflet | Map tiles by Stamen Design, under CC BY 3.0. Data by OpenStreetMap, under ODbL.

1 buyer

1 supplier

Description

Cloud based software as a service solution (CCaaS) providing essential technology to manage voice call queues.

Award Detail

1 Puzzel (None)
  • Value: £813,018

CPV Codes

  • 48000000 - Software package and information systems

Indicators

  • Contract is suitable for SMEs.

Reference

Domains