Scotland wide integration support service for forced migrants

Concepts

• helpdesk and support
• glasgow
• community support facility
• helpdesk services
• translation services
• scotland wide integration support service
• forced migrants
• regional support
• support interventions
• scotland

Location

Scotland:

Geochart for 1 buyers and 0 suppliers

Scottish Government

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Description

The Scottish Government Asylum and Refugee Integration Team is seeking a service provider to deliver a contracted Scotland-wide integration support service for forced migrants. The current grant funded Refugee Support Service provides a programme of support interventions; Helping forced migrants living in Scotland to improve their understanding of their rights, offering information, advice and advocacy on accessing these rights, so they can restore the social and economic independence needed to build a new life as part of Scottish society. A free and confidential helpline for all forced migrants across Scotland, providing a triage function to undertake a preliminary assessment of the nature and urgency of their need to determine required action. This leads to provision of information and advice or signposting and making referrals when more relevant support or expertise are provided by other organisations; Comprehensive and up-to-date data and insights from across different refugee programmes in Scotland, informing and contributing to the overall implementation of Scotland’s policy framework of refugee integration. A team of Regional Integration Coordinators, advisers and regional volunteers who oversee each region, working closely with forced migrants, communities and service delivery partners to coordinate support, centralise and improve access to information on regional support and resources, preventing duplication of services and ensures the approach complements and enhances existing local provision.

Total Quantity or Scope

A contract to be placed using Open Procedure

Renewal Options

Following the end of the initial contract period of 30 months the contract maybe extended by a further 2 X 12 months

Award Criteria

CPV Codes

• 72253000 - Helpdesk and support services
• 98133100 - Civic betterment and community facility support services
• 72253100 - Helpdesk services
• 79530000 - Translation services

Indicators

• This is a one-off contract (no recurrence)
• Renewals are available.
• Financial restrictions apply.
• Professional qualifications are sought.
• Staff qualifications are relevant.
• Technical restrictions apply.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** Tenderers to note the budget of 14400000 is an approximate value for the entire duration of the contract. 4C7 of SPD Bidders are required to complete the Bidder ‘priority contract’ Climate Change Plan Template using this form to supply information about your organisation’s calculated scope 1 & 2 carbon emissions, your scope 1 & 2 emission reduction targets & the actions that your organisation is taking to realise emissions reduction. Bidders to note there is a Cyber requirement. Bidders must demonstrate the extent to which they meet the Purchaser‘s minimum requirements in respect of Cyber Security for this contract by completing the relevant Supplier Assurance Questionnaire (SAQ) The Cyber Risk Profile for this contract is High. The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 28463. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 A sub-contract clause has been included in this contract. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363 Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-pr... A summary of the expected community benefits has been provided as follows: Specific to this requirement Service Providers will be expected to consider have been asked to consider: -their commitment to supporting the development of Small to Medium enterprises (SMEs), Social Enterprises and Supported Businesses; -their commitment to engaging with local communities to effectively educate residents about forced migrants, aiming to dispel myths and promote understanding and inclusivity. This may include drop in centres, public education and awareness sessions and/ or community coffee mornings or gatherings; and mental health and social support for migrants or social events to drive community networking to help connect migrants to their new community. The above is the minimum requirements to be considered, however, we would welcome additional proposals that offer a substantial benefit to both the local communities and/ or forced migrants. (SC Ref:791867)