WP1909- Alarm aggregation and dispatching service - Pagerduty

A Contract Award Notice
by GOVERNMENT DIGITAL SERVICE

Source
Contracts Finder
Type
Contract (Services)
Duration
1 year
Value
£8M
Sector
TECHNOLOGY
Published
28 Jan 2021
Delivery
19 Oct 2020 to 18 Oct 2021
Deadline
12 Oct 2020 17:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

An alarm aggregation and dispatching service is used by administrators and support teams to collect alerts from monitoring tools on services resulting from business impacting incidents. It gives an overall view of monitoring alarms, and alerts to on-duty engineers if there's a problem. It manages on-call rotas, scheduling and alert escalations.

Award Detail

1 Softcat (Marlow)
  • Value: £8,166,585

CPV Codes

  • 72000000 - IT services: consulting, software development, Internet and support

Indicators

  • Contract is suitable for SMEs.

Reference

Domains