WP1909- Alarm aggregation and dispatching service - Pagerduty
A Contract Award Notice
by GOVERNMENT DIGITAL SERVICE
- Source
- Contracts Finder
- Type
- Contract (Services)
- Duration
- 1 year
- Value
- £8M
- Sector
- TECHNOLOGY
- Published
- 28 Jan 2021
- Delivery
- 19 Oct 2020 to 18 Oct 2021
- Deadline
- 12 Oct 2020 17:00
Concepts
Location
Geochart for 1 buyers and 1 suppliers
1 buyer
- Government Digital Service London
1 supplier
- Softcat Marlow
Description
An alarm aggregation and dispatching service is used by administrators and support teams to collect alerts from monitoring tools on services resulting from business impacting incidents. It gives an overall view of monitoring alarms, and alerts to on-duty engineers if there's a problem. It manages on-call rotas, scheduling and alert escalations.
Award Detail
1 | Softcat (Marlow)
|
CPV Codes
- 72000000 - IT services: consulting, software development, Internet and support
Indicators
- Contract is suitable for SMEs.
Reference
- WP1909
- CF 0b4b96af-b7aa-425b-83eb-2a43464940fd