Windrush Compensation Scheme — Claims Advice

A Contract Award Notice
by HOME OFFICE

Source
OJEU
Type
Contract (Services)
Duration
2.5 year (est.)
Value
£875K
Sector
BUSINESS
Published
05 Feb 2021
Delivery
To 07 Aug 2023 (est.)
Deadline
n/a

Concepts

Location

UNITED KINGDOM

Geochart for 2 buyers and 1 suppliers

2 buyers

1 supplier

Description

The Home Office procures independent claims advisory services for those applying to the Windrush Compensation Scheme, who need additional support when completing the claim form.

Total Quantity or Scope

The Home Secretary announced on 3 April 2019 the launch of the Windrush Compensation Scheme. As part of this scheme, The Home Office was seeking a supplier to provide independent advisory services to those wishing to make a claim under the scheme and who require additional support to complete the claim form. Selection of this service is at the discretion of the claimant and is not a requirement for submission of the form. The service is required across the UK and must also provide an ability to support individuals from countries globally, via telephone. Service users will be referred to the supplier via the Windrush Helpline, operated by the Home Office.

Award Detail

1 We are Digital Training (Coventry)
  • Num offers: 8
  • Value: £875,000
  • Contractor is an SME.
  • Subcontracting opportunities are expected.

Award Criteria

Quality 60.0
PRICE 40.0

CPV Codes

  • 75100000 - Administration services
  • 75130000 - Supporting services for the government

Indicators

  • Award on basis of price and quality.

Reference

Domains