Customer Service Platform

A Contract Award Notice
by BASINGSTOKE & DEANE BOROUGH COUNCIL

Source
Contracts Finder
Type
Contract (Products)
Duration
2 year
Value
£197K
Sector
TECHNOLOGY
Published
23 Feb 2021
Delivery
14 Dec 2020 to 12 Dec 2022
Deadline
25 Sep 2020 17:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Replacement customer service system was required and G Cloud 11 - RM1557 was utilised in order to purchase the most appropriate solution.

Award Detail

1 Goss Interactive (Darklake View)
  • Value: £196,635

CPV Codes

  • 48445000 - Customer Relation Management software package
  • 79342300 - Customer services

Indicators

  • Contract is suitable for SMEs.

Reference

Domains