PQ0276 - O365 Monitoring Tool

Concepts

• system and support
• west midlands
• monitoring and control
• monitoring tool
• better monitoring
• software services
• o365 tenancy
• new ways
• services bcc
• premise servers

Location

Description

The Council currently has an O365 Tenancy and provides software services such as (Exchange online, Sharepoint, Onedrive, Teams, Yammer). Due to a move to new ways of modern working practice and having a more dispersed workforce. There is therefore a need to provide better monitoring and alerting for Key O365 services BCC requires an O365 monitoring solution that will be able to capture performance data and identify and alert us to any underlying issues that may be impacting our sites and users. The solution must be able to monitor services at key locations (Offices, Datacentres) within our internal network and over our VPN links. The key Services we would need to monitor (but not exclusive) are: o Ms Exchange 2016 Online o Mail routing o On Premise servers (Hybrid solution) o Sharepoint Online o We do have a few on premise servers (plan to move to online) o OneDrive o Ms Teams o Yammer o Azure o Azure AD Connect Sync o Federation services o Any Network / Location monitoring or testing. o BCC Url's (websites - i.e Birmingham.gov.uk). o Certificate health checks.

CPV Codes

• 72250000 - System and support services
• 71700000 - Monitoring and control services
• 72315000 - Data network management and support services
• 72227000 - Software integration consultancy services
• 48322000 - Graphics software package
• 48222000 - Web server software package
• 72261000 - Software support services
• 72315100 - Data network support services
• 72315200 - Data network management services
• 64216110 - Electronic data exchange services
• 72319000 - Data supply services
• 72313000 - Data capture services
• 72212516 - Exchange software development services
• 72212322 - Graphics software development services
• 72212222 - Web server software development services
• 48516000 - Exchange software package
• 72322000 - Data management services
• 72611000 - Technical computer support services
• 72312100 - Data preparation services

Indicators

• Contract is suitable for SMEs.

Other Information

The Council will be using its free to use e-tendering system (in-tend) for the administration of this procurement process and potential suppliers must register with the system to be able to express an interest. If you wish to express an interest in this opportunity please click on the following link to access https://in-tendhost.co.uk/birminghamcc/ and submit your details to register. You will then be sent details on how to log on which will enable you to download all relevant quotation documentation. If you are unable to register with In-tend or have any questions or problems on how to use this web site please either email us at: cps@birmingham.gov.uk or call CPS Helpdesk on 0121 464 8000. Your completed quotation submission should be returned by noon on 15th March 2021 via the 'in-tend' system https://in-tendhost.co.uk/birminghamcc If you are interested in tendering please click on the following link to access Birmingham City Council's tender Portal. Delivery Notes Birmingham Is a Recurrent Procurement Type? : No Additional information on how to apply for this contract https://in-tendhost.co.uk/birminghamcc/aspx/