ICT13013: Procurement of iBus2 Services

A Tender Notice
by TRANSPORT FOR LONDON

Source
Find a Tender
Type
Contract (Services)
Duration
21.5 year
Value
£395M
Sector
TECHNOLOGY
Published
16 Apr 2021
Delivery
To 31 Jan 2043 (est.)
Deadline
26 May 2021 12:00

Concepts

Location

London:

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

TfL is responsible for managing London's bus network. To meet the demands of London's bus network now and in the future and ensure its continued and effective management, TfL is seeking to procure automatic vehicle location and performance management services (iBus2 Services). The iBus2 Services will support Transport for London and its Operators for all contracted service vehicles (which at the date of this notice include Buses and Trams and which may extend to other vehicles (such as riverboats) in TfL’s network) across Greater London by providing real time passenger information and vehicle location information to relevant stakeholders and interfacing systems. The iBus2 Services will facilitate service control and emergency response and will integrate with the existing voice radio system, ticketing and performance management systems. The iBus2 Services will also provide the data collection and calculation of the mileage and reliability performance data that enables payments to Operators. The iBus2 Services must also be able to support fleet evolution, which will include the provision of monitoring and control facilities for zero emission/alternative fuel source vehicles, and bus safety equipment introduced under the Bus Safety Standard or new or upgraded facilities required to support TfL’s contracted service vehicles. The iBus2 Services should enable the introduction of new ITxPT compliant assets onto vehicles; advances in networking technologies (such as vehicle to everything) and voice and data communications; vehicle location technologies; integration with other strategic systems; and integration with TfL’s video management systems (including streaming, remote control, digital evidence capture and video analytics). The iBus2 Services should also be able to facilitate alternative service control operations including demand response, dynamic scheduling and the introduction of AI based decision support tools. This procurement will be separated as follows: (i) Lot 1 in respect of On-bus Services (as described in the procurement documents): Lot 1A and Lot 1B will each account for approximately 50% of the total volume of vehicles on which TfL requires On-bus Services to be installed and maintained (approximately 4,500 vehicles); and (ii) Lot 2, in respect of Back Office Services (as described in the procurement documents).

Lot Division

1 Lot 1A - On-bus Services
  • Value: £105M

TfL is seeking to appoint up to two (2) suppliers to provide supply, installation and maintenance services in respect of the hardware deployed on each vehicle (On-bus Services). Each of Lot 1A and Lot 1B will account for approximately 50% of the total volume of vehicles on which TfL requires On-bus Services to be provided (approximately 4,500 vehicles for each of Lot 1A and Lot 1B). The services have been grouped into logical service components which will cover the following key areas detailed below: - the provision of the physical location of vehicles; - the provision of a graphical representations of the current bus route and relevant vehicle location; - the provision of various audio and visual safety alerts to drivers, passengers and integration with the intelligent speed adaptation solution; - the provision of passenger communications and service announcements in respect of destinations, the next stop, and safety messages; - integration with the digital mobile radio solution to enable voice communications between drivers and operator service controllers; - the capture of certain vehicle data and transmission to the Lot 2 Back Office Services; - the acceptance of, activation and updating of reference data; - the provision of a service control function to facilitate interactions between the Lot 1A and Lot 1B On-bus Services with the Lot 2 Back Office Services; - the provision of an IT service desk integrated with TfL’s IT service desk to facilitate the provision of engineering services for ongoing maintenance of the hardware assets installed on each vehicle; and - the provision of a standard suite of service management in line with standard ITIL processes. If a Bidder is seeking to: (i) provide the On-bus Services in respect of approximately 50% of the total volume of vehicles, Bidders will only be required to submit a single bid for Lot 1 (On-bus Services) and TfL will evaluate such bids in accordance with the provisions of the ITPD; or (ii) provide the On-bus Services in respect of 100% of the total volume of vehicles, Bidders will be required to submit, in addition to their individual submission in limb (i) above, a combined bid (as further described in the ITPD) and TfL will evaluate such individual bids and combined bids in accordance with the provisions of the ITPD.

2 Lot 1B - On-bus Services
  • Value: £105M

TfL is seeking to appoint up to two (2) suppliers to provide supply, installation and maintenance services in respect of the hardware deployed on each vehicle (On-bus Services). Each of Lot 1A and Lot 1B will account for approximately 50% of the total volume of vehicles on which TfL requires On-bus Services to be provided (approximately 4,500 vehicles for each of Lot 1A and Lot 1B). The services have been grouped into logical service components which will cover the following key areas detailed below: - the provision of the physical location of vehicles; - the provision of a graphical representations of the current bus route and relevant vehicle location; - the provision of various audio and visual safety alerts to drivers, passengers and integration with the intelligent speed adaptation solution; - the provision of passenger communications and service announcements in respect of destinations, the next stop, and safety messages; - integration with the digital mobile radio solution to enable voice communications between drivers and operator service controllers; - the capture of certain vehicle data and transmission to the Lot 2 Back Office Services; - the acceptance of, activation and updating of reference data; - the provision of a service control function to facilitate interactions between the Lot 1A and Lot 1B On-bus Services with the Lot 2 Back Office Services; - the provision of an IT service desk integrated with TfL’s IT service desk to facilitate the provision of engineering services for ongoing maintenance of the hardware assets installed on each vehicle; and - the provision of a standard suite of service management in line with standard ITIL processes. If a Bidder is seeking to: (i) provide the On-bus Services in respect of approximately 50% of the total volume of vehicles, Bidders will only be required to submit a single bid for Lot 1 (On-bus Services) and TfL will evaluate such bids in accordance with the provisions of the ITPD; or (ii) provide the On-bus Services in respect of 100% of the total volume of vehicles, Bidders will be required to submit, in addition to their individual submission in limb (i) above, a combined bid (as further described in the ITPD) and TfL will evaluate such individual bids and combined bids in accordance with the provisions of the ITPD.

3 Lot 2: Back Office Services
  • Value: £185M

TfL is seeking to appoint a Supplier to provide the supply, installation and maintenance services in respect of the back office element of the iBus2 Services. The Back Office Services have been grouped into logical Service Components which will cover the following: - the provision of system integration and configuration services to facilitate the end to end operation of the On-bus Services and the Back Office Services (together with other TfL systems); - the collection of reference data from source systems (provided either by TfL or other third parties) and the subsequent creation, collation, distribution and management of such reference data; - the calculation of performance metrics in respect of each bus operating company using the bus location provided by the On-bus Services and the Reference Data; - the processing of near real time data to enable the calculation and distribution of data items including arrival predictions, headway between vehicles and traffic light priority requests; - the provision of a service control function providing service controllers with the tools to monitor, control and affect the Bus Services, including applying diversions and curtailments, and then disseminating these to the On-bus Services; - the collation of vehicle arrival predictions by stop, and dissemination via an API; - the provision of arrival predictions via a short code SMS messages to customers; - the provision of operational reporting of performance data to enable the calculation of payments due to bus operating companies; - the provision of a toolset to create, host and maintain virtual signs, showing real time information, that is shared and accessed via an URL; - the provision of an IT service desk integrated with TfL’s IT service desk to facilitate the provision of the Back Office Services; - the provision of a standard suite of service management in line with standard ITIL processes; and - the provision of a messaging that covers the creation of customer messaging to either supplement or supplant arrival predictions, disseminated via the real time information API. If a Bidder is seeking to: - provide only the Back Office Services, Bidders will be required to submit a single bid for Lot 2 (Back Office Services) and TfL will evaluate such bids in accordance with the provisions of the ITPD; or - provide the Back Office Services together with Lot 1A and/or Lot 1B, Bidders will be required to submit, in addition to their individual submission in limb (i) above (and in respect of Lot1), a combined bid (as further described in the ITPD) and TfL will evaluate such individual bids and combined bids in accordance with the provisions of the ITPD.

CPV Codes

  • 72000000 - IT services: consulting, software development, Internet and support
  • 30000000 - Office and computing machinery, equipment and supplies except furniture and software packages
  • 32323500 - Video-surveillance system
  • 32427000 - Network system
  • 34923000 - Road traffic-control equipment
  • 34970000 - Traffic-monitoring equipment
  • 42961300 - Vehicle location system
  • 48610000 - Database systems
  • 48627000 - Real-time operating system software package
  • 48800000 - Information systems and servers
  • 51611100 - Hardware installation services
  • 63712000 - Support services for road transport
  • 71311200 - Transport systems consultancy services
  • 72210000 - Programming services of packaged software products
  • 72230000 - Custom software development services
  • 72240000 - Systems analysis and programming services
  • 72250000 - System and support services
  • 72260000 - Software-related services
  • 72310000 - Data-processing services
  • 72400000 - Internet services
  • 72222300 - Information technology services

Indicators

  • This is a one-off contract (no recurrence)
  • Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains