CEFAS21-63 RFQ Analytical Servicing Contract- Weymouth

A Tender Notice
by DEFRA NETWORK ETENDERING PORTAL

Source
Contracts Finder
Type
Contract (Services)
Duration
1 year
Value
£35K
Sector
INDUSTRIAL
Published
07 May 2021
Delivery
01 Jun 2021 to 01 Jun 2022
Deadline
14 May 2021 16:00

Concepts

Location

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

Cefas has a requirement to renew the service contract for our Agilent and Gilson analytical instruments located at our Weymouth laboratory. Requirement: The service contract is to provide technical support to cover all instruments listed in Annex A and must include: 1. Maintenance service to include annual on-site Preventive Maintenance (including parts, labour, travel and expenses) 2. On-site repair services, including 2.1 Unlimited on-site troubleshooting and repair visits (including travel and labour) 2.2 Parts, consumables and supplies required for repair, including detector lamps 2.3 Provision of appropriate loan unit (if available) if on-site repair is impractical 2.4 Response time as on-site within two working days or less of the fault being logged. 3. Other services: 3.1 Hardware and software telephone/email support within 24 hrs 3.2 Firmware upgrades 3.3 Option for software upgrades 3.4 Statement on the origin (e.g. manufacturer or generic supplier) of parts and consumables to be used for repair/maintenance.

CPV Codes

  • 50410000 - Repair and maintenance services of measuring, testing and checking apparatus
  • 50411000 - Repair and maintenance services of measuring apparatus
  • 71900000 - Laboratory services

Indicators

  • Contract is suitable for SMEs.

Other Information

Link to eSourcing Portal https://defra.bravosolution.co.uk

Reference

Domains