(NU/1589 - 22) Digital Support for VOICE at NICA (National Innovation Centre for Ageing)

A Contract Award Notice
by NEWCASTLE UNIVERSITY

Source
Contracts Finder
Type
Framework (Services)
Duration
9 month
Value
£60K
Sector
TECHNOLOGY
Published
07 Jun 2021
Delivery
27 May 2021 to 27 Feb 2022
Deadline
11 May 2021 12:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

VOICE was established by Newcastle University to capture the vast experience and mental capital of the public. The digital platform was launched in Autumn 2016, and has revolutionised the ways in which members of the public can contribute their experience, ideas, insights and vision to benefit research and innovation, especially around ageing and demographic change. The existing VOICE digital platform, www.voice-global.org, has allowed us to significantly scale our activity to better serve the public, as well as offering innovative ways for researchers and businesses to harness the public's ideas and knowledge.

Award Detail

1 Sideshow (Bournemouth)
  • Value: £48,600

CPV Codes

  • 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
  • 72210000 - Programming services of packaged software products
  • 48480000 - Sales, marketing and business intelligence software package
  • 48481000 - Sales or marketing software package
  • 79413000 - Marketing management consultancy services
  • 79342000 - Marketing services
  • 72212481 - Sales or marketing software development services
  • 72212480 - Sales, marketing and business intelligence software development services

Indicators

  • Contract is suitable for SMEs.

Other Information

We are seeking to appoint a supplier to provide a support and maintenance retainer for 8 days a month, for a total period of 9 months for the platform. The supplier will work alongside an internal development team and will provide dedicated resource for bug fixing live issues, making urgent change requests and CMS support - as well as implementing improvements and developing new functionality. The VOICE team need to have access to a service desk system to report issues with the platform, and each request will be subject to an agreed approach based on urgency and priority.

Reference

Domains