Research Services

Concepts

• research services
• newport
• wales & west utilities
• market research
• consultancy services
• general secondary research insight services
• potential service providers
• research
• desk research
• quantitative research services

Location

NEWPORT

Description

Wales & West Utilities is seeking to commission market research to inform its current and future decision-making over the next 3-5 years. During the period, research may also be commissioned to inform its Business Plan for the regulatory period from 2026. Currently, this market research is not specifically defined, but Wales & West Utilities would like to put in place a framework of suppliers able to deliver the requirements as they arise. Potential service providers should have experience of working with the utility sector and a good understanding of how the energy industry and specifically the gas sector is structured. Wales & West Utilities wants to commission research that engages with audiences in the UK and most commonly with audiences in our geographical operating area of Wales and south west England. Research will most frequently involve domestic consumers and subsets of this group. On occasion, research may be commissioned with representatives of SME's or specific groups of SME's or business sectors such as the public, private or voluntary sectors. The requirement will be divided into lots and tenders may be submitted for all lots: Lot 1 - General secondary research insight services - Typically desk research and unlikely to include direct interviews Lot 2 - Stakeholder including customer qualitative research services Lots 3 - Stakeholder including customer quantitative research services including use of advanced statistical methods and analysis. Wales & West Utilities is looking to award a 3 year contract with the option to extend for up to 2 years. Wales & West Utilities is seeking to commission market research to inform its current and future decision-making over the next 3-5 years. During the period, research may also be commissioned to inform its Business Plan for the regulatory period from 2026. Currently, this market research is not specifically defined, but Wales & West Utilities would like to put in place a framework of suppliers able to deliver the requirements as they arise. Potential service providers should have experience of working with the utility sector and a good understanding of how the energy industry and specifically the gas sector is structured. Wales & West Utilities wants to commission research that engages with audiences in the UK and most commonly with audiences in our geographical operating area of Wales and south west England. Research will most frequently involve domestic consumers and subsets of this group. On occasion, research may be commissioned with representatives of SME's or specific groups of SME's or business sectors such as the public, private or voluntary sectors. The requirement will be divided into lots and tenders may be submitted for all lots: Lot 1 - General secondary research insight services - Typically desk research and unlikely to include direct interviews Lot 2 - Stakeholder including customer qualitative research services Lots 3 - Stakeholder including customer quantitative research services including use of advanced statistical methods and analysis. Wales & West Utilities is looking to award a 3 year contract with the option to extend for up to 2 years.

Lot Division

Renewal Options

24 months in two 12 month increments

CPV Codes

• 73210000 - Research consultancy services

Indicators

• Restrictions apply to the lot award allocation.
• Bids should cover one or more lots.
• Bids should cover the whole contract.
• This is a recurring contract.
• Renewals are available.
• Professional qualifications are sought.
• Award on basis of price and quality.

Other Information

Participants wanting to participate in this sourcing activity must request access to the tender documents by e-mailing Rebecca.Taylor@wwutilities.co.uk before the deadline of 30th September 2021 Please include the following information in your email: 1) Full company name; 2) Main contact details (name, job title, email address, and telephone numbers). 3) Please confirm that you have experience within the Utilities industry Please note the the tender will be run via our procurement portal Bravo which requires suppliers to be registered to participate, failure to register will result in the supplier not being able to participate in the sourcing event. Please note that there is a PQQ/ITT running in tandem with the OJEU notice, this will close on Monday 4th October 2021.