BATP provision of travel management services contract

Concepts

• travel management
• birmingham
• wmgc ltd
• batp
• travel management company
• wmgc ltd expense management solution
• travel management services
• wmgc ltd travel requirements inline
• single travel management company
• international travel

Location

West Midlands: As the crow flies from B1

Description

The scope of these services is to provide travel management services for the Business and Tourism Programme (BATP) and Business as Usual BAU

Total Quantity or Scope

WMGC Ltd requires setting up a Framework Agreement with a single Travel Management Company at no volume guarantee basis to assist in the planning, booking, organisation, scheduling and issue resolution of both domestic and international travel. The Travel Management Company should have an Online Booking Tool (OBT) software which has the ability to integrate with WMGC Ltd expense management solution and a team of dedicated back office staff who will be able to learn, understand and provide WMGC LTD travel requirements inline with travel policy and guidelines The services of an experienced Travel Management Company is required for the following markets: a) Australia b) USA and Canada c) India d) Singapore and Malaysia e) Dubai f) China This tender will cover the provision of a fully managed travel service for the purpose of booking all rail and air travel tickets, all hotel accommodation and other requirements related to business travel. The selected contractor to this Framework will provide WMGC Ltd with travel related services that will enable staff and event planners to book flights, accommodation and with an online booking tool (OBT) and, when required, with the assistance of a live contact centre agent who can completely book full trip itineraries for both international and domestic travel. The BATP and BAU has a requirement for both domestic (within United Kingdom) and overseas travel to key markets and the intention of this 4-year Framework Agreement is to standardise and control corporate travel across the business. Rail, Hotel accommodation and Flights are a key spend areas for the BATP and it is estimated that spend against the Framework shall be in the region of £0 to £431,189.00 over the life of the Framework and it is estimated that the bulk of the spend (transactions) shall be on flights bookings, Rail and Hotel accommodation. The successful bidder will be required to perform, but not limited to, the services detailed in the service specifications brief. In the initial stages of the Framework call off contracts, it is expected that the majority of transactions will be undertaken off-line, but as process becomes fully embedded between WMGC Ltd and the Framework contracted Suppliers develops and spend becomes controlled, an on-line transaction will be rolled out to all service areas. WMGC Ltd are also looking to have a solution which offers a streamlined back-office processes which helps in producing management information as required by finance and staff. The successful bidder to the framework will be required to offer and develop solutions to ensure all processes are as efficient and integrated as possible. Additional information: Act as a single point of contact for all travel management of WMGC for period of 4 years. Fulfil BATP and BAU travel management requirements for series of major global industry and leisure tourist events in the following markets - Canada, Australia and India, Malaysia and Singapore. May extend to North America and China. Which will include: International Business Meetings / Events International Sporting Events Export Showcase Events QBR Sales Missions Market Visits International Leisure Tourism Event This will be a 4-year framework agreement - translated into a contract at the point of demand led call off. Based on the following specifications: Spec 1 Online Rail Specification Spec 2 Online Accommodation Specification Spec 3 Online Air Specification Spec 4 Online Travel Specification Spec 5 Online Group Support Services Specification

CPV Codes

• 63516000 - Travel management services

Indicators

• This is a one-off contract (no recurrence)
• Renewals are not available.
• Financial restrictions apply.
• Professional qualifications are sought.
• Technical restrictions apply.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** The framework will be available for use by BATP and BAU and does not guarantee suppliers any business through this framework. The duration will be a maximum of 4 years from date when the enabling agreement is signed and we do not expect to extend the framework after the initial term. We also reserve the right to award the services outside the framework. The framework agreement will utilise WMGC terms and conditions as part of the call off process which shall be binding to all contracts as a result of call off from the framework. This procurement will be managed electronically via the In-Tend WMGC e-tendering tool. This will be the route for sharing all information and communicating with potential providers. Once registered on In-Tend e-sourcing tool, you will be able to express your interest in this specific procurement. Your registered user will receive a notification e-mail to alert them once this has been done. Please note this procurement exercise is being conducted using In-Tend (e-tendering platform . All tenderers wishing to participate in this tender process are required to register on this link https://in-tendhost.co.uk/wmgrowth/aspx/Registration and use the Register / Sign In button which is located on the left hand side of the page and complete the registration forms. Following registration, an e-mail will be sent to you advising of your user ID along with a reminder of your e-mail address and password. Details of the project are located under the current tenders link which is also where you can express an interest and receive the documentation. Once you have done this you must log back into the website using the details provided following registration and locate the contract document under Tenders, My Tenders on the menu. The Tender should be received no later than Monday 25th October 2021. The value of the Framework headroom may be varied inline PCR (2015) Regulation 72 modification of contracts during their term in line with principles set in that regulation by varying up to 50% of the framework value as long as the modification is not substantial in altering initial procurement.