Framework Agreement for Digital Dictation, Outsourced Transcription & associated Services

Concepts

• dorking
• office support
• nhs commercial solutions
• outsourced transcription & associated services
• transcription
• digital dictation
• digital dictation hardware
• service solution
• modification notice
• software

Location

United Kingdom:

Description

Total Quantity or Scope

NHS Commercial Solutions has let this framework agreement subsequent to a procurement using the open procedure as directed by the Public Contracts Regulations 2015 (as amended), in which NHS Commercial Solutions placed a notice to establish a multiple supplier framework (ref: 2018/S 099-226228). Multiple suppliers were successful in each lot and have been appointed to the framework, which has been let for initial two years with the option to extend it for a further 24 months (2X12 months). The framework has been structured to incorporate four lots, which are: Lot 1: Digital dictation hardware and software as a service solution Lot 2: In-house and outsourced digital dictation service solution Lot 3: Outsourced transcription service solution Lot 4: Managed service solution The Framework Agreement current expiry date is 20th October 2022. By issuing this modification notice, the Authority extends the current contract till 31st December 2022

Award Detail

CPV Codes

• 79500000 - Office-support services

Indicators

Legal Justification

Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee (Art. 43(1)(c) of Directive 2014/23/EU, Art. 72(1)(c) of Directive 2014/24/EU, Art. 89(1)(c) of Directive 2014/25/EU)

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** Nature and extent of the modifications (with indication of possible earlier changes to the contract) Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee (Art. 43(1)(c) of Directive 2014/23/EU, Art. 72(1)(c) of Directive 2014/24/EU, Art. 89(1)(c) of Directive 2014/25/EU) Description of the circumstances which rendered the modification necessary and explanation of the unforeseen nature of these circumstances: Due to unforeseen circumstances two key members of the procurement team required unplanned rehabilitation following COVID infection and surgery. This staff shortage impacts on the ability of the Authority's procurement team to complete contract renewals within the existing programme of contract renewal work. This 12-month extension supports the Authority in managing existing and future Contracting Activity.