Framework Agreement for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and Associated services
A Contract Award Notice
by SURREY AND BORDERS PARTNERSHIP NHS FOUNDATION TRUST ON BEHALF OF NHS COMMERCIAL SOLUTIONS
- Source
- Find a Tender
- Type
- Framework (Services)
- Duration
- not specified
- Value
- £23M-£75M
- Sector
- BUSINESS
- Published
- 24 Jan 2023
- Delivery
- not specified
- Deadline
- n/a
Concepts
Location
United Kingdom:
1 buyer
- NHS Commercial Solutions Leatherhead
12 suppliers
- Aprobrium Banbury
- Bighand London
- Crescendo Systems Feltham
- Dict8 London
- Dictate IT Milton Keynes
- G2 Speech London
- Inventasia Hereford
- Nuance Communications Ireland Marlow
- Scribetech London
- T Pro County Dublin
- Epiq Europe London
- Oks London
Description
NHS Commercial Solutions on behalf of Surrey and Borders Partnership NHS Foundation Trust, invited potential Tenderers to submit bids for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services. The Framework Agreement is divided into the following Lots: Lot 1: Products and/or Services Catalogue; Lot 2: In-house and outsourced digital dictation service solution; Lot 3: Outsourced transcription service solution; and. Lot 4: Managed service solution.
Lot Division
| 1 | Products and/or Services Catalogue Offers a catalogue of Hardware, Software and Consultancy Services. Hardware will include but not be limited to Dictaphone, voice recording devices, docking, peripherals, accessories, IT equipment. Software will include but not be limited to licenses, software for Speech/Voice recognition, work-flow, support and maintenance. Services may include consultancy day/hourly rates for planning, implementation, developing interfacing, support, troubleshooting and maintenance. The Contracting Authorities are able to Direct Award a call-off contract following Public Contract Regulations 2015, subsequent Procurement Policy Notes and any other subsequent version of Public Contracts Regulation. |
| 2 | In-house and outsourced digital dictation service solution Offers a complete Digital Dictation Solution which may include but not be limited to supply of Hardware, Software and Licenses, Workflow, interfacing, speech recognition engine, internally or externally (cloud-based) Hosted solution, in-sourced HR and consultancy services. Call-off contracts can be awarded through a further competition exercise. |
| 3 | Outsourced transcription service solution Offers an outsourced transcription services which may have to integrate with the existing systems or work stand-alone/manually. The Contracting Authorities are able to run a mini-competition tender exercise or Direct Award a call-off contract following Public Contract Regulations 2015, subsequent Procurement Policy Notes and any other subsequent version of Public Contracts Regulation. |
| 4 | Managed service solution Offers a managed service solution covering both Lot 2 and Lot 3 and other innovations, e.g. outsourced mailing solution. Call-off contracts can be awarded through a further competition exercise. |
Award Detail
| 1 | Aprobrium (Banbury)
|
| 2 | Bighand (London)
|
| 3 | Crescendo Systems (Feltham)
|
| 4 | Dict8 (London)
|
| 5 | Dictate IT (Milton Keynes)
|
| 6 | G2 Speech (London)
|
| 7 | Inventasia (Hereford)
|
| 8 | Nuance Communications Ireland (Marlow)
|
| 9 | Scribetech (London)
|
| 10 | T Pro (None)
|
| 11 | Aprobrium (Banbury)
|
| 12 | Bighand (London)
|
| 13 | Crescendo Systems (Feltham)
|
| 14 | Dict8 (London)
|
| 15 | Dictate IT (Milton Keynes)
|
| 16 | G2 Speech (London)
|
| 17 | Inventasia (Hereford)
|
| 18 | Scribetech (London)
|
| 19 | T Pro (None)
|
| 20 | Aprobrium (Banbury)
|
| 21 | Bighand (London)
|
| 22 | Dict8 (London)
|
| 23 | Dictate IT (Milton Keynes)
|
| 24 | Epiq Europe (London)
|
| 25 | G2 Speech (London)
|
| 26 | Inventasia (Hereford)
|
| 27 | Oks (London)
|
| 28 | Scribetech (London)
|
| 29 | T Pro (None)
|
| 30 | Dict8 (London)
|
| 31 | Dictate IT (Milton Keynes)
|
| 32 | G2 Speech (London)
|
| 33 | Inventasia (Hereford)
|
| 34 | Scribetech (London)
|
| 35 | T Pro (None)
|
| 36 | Bighand (London)
|
Award Criteria
| Technical | 90 |
| Commercial | 10 |
CPV Codes
- 79500000 - Office-support services
- 32332100 - Dictating machines
Indicators
Other Information
** PREVIEW NOTICE, please check Find a Tender for full details. **
Reference
- ocds-h6vhtk-0354e4
- FTS 002099-2023