Technology solution to support the management of Land and Property and Public Protection Services

A Tender Notice
by LONDON BOROUGH OF MERTON

Source
Contracts Finder
Type
Contract (Services)
Duration
10 year
Value
___
Sector
TECHNOLOGY
Published
01 Aug 2023
Delivery
12 Dec 2023 to 11 Dec 2033
Deadline
19 Sep 2023 11:00

Concepts

Location

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

The London Borough of Merton is inviting tenders to provide a technology platform to manage Land and Property services including Building Control, Development Control (Planning) and Local Land Charges. This new solution will replace the current legacy system to enhance service delivery. A cloud hosted, modern and configurable single web-based solution is required to support the management of the Council's Land and Property services including Building Control, Development Control (Planning) and Local Land Charges as well as Public Protection Services which include Regulatory Services (serving Merton, Richmond and Wandsworth Councils), Environmental Health Housing (Housing Enforcement) and Safer Merton. This system will enable the business to continue to meet its statutory duties and support day to day activities. A modernised system will improve business processes, provide mobile working, and therefore lead to efficiencies. It is the Council's preference that the Contractor provides a fully integrated Solution that supports channel shift, self-service and improved customer journeys. Thereby; removing the necessity for back-office staff to manually enter data, reduce failure and enquiry demand. The proposed contract will be for a period of 10 years with a no-fault break clause from year 5 onwards.

CPV Codes

  • 48000000 - Software package and information systems
  • 72000000 - IT services: consulting, software development, Internet and support

Indicators

  • Contract is suitable for SMEs.

Reference

Domains