CON-23-161 Market Research Framework
A Tender Notice
by FINANCIAL CONDUCT AUTHORITY
- Source
- Find a Tender
- Type
- Framework (Services)
- Duration
- 4 year
- Value
- £6M
- Sector
- PROFESSIONAL
- Published
- 07 Sep 2023
- Delivery
- To 16 May 2028 (est.)
- Deadline
- 19 Oct 2023 12:00
Concepts
Location
UNITED KINGDOM
2 buyers
- Financial Conduct Authority London
Description
The Financial Conduct Authority (the FCA) is seeking to establish a framework agreement for the provision of market research services. The framework will run for a period of four years, from May 2024.
Lot Division
| 1 | Lot A Quantitative Surveys
Lot A covers quantitative surveys, commissioned in response to a specific policy or regulatory development for the FCA or other Authorities (as set out in the Invitation to Tender). It is split into four specialisms: Specialism 1 - Bespoke - Large-scale quantitative surveys Specialism 2 - CATI Omnibus surveys Specialism 3 - CAPI Omnibus surveys Specialism 4 - CAWI (online omnibus) and Panel samples Tenderers can bid for one or multiple specialisms. Award Criteria
| ||||||
| 2 | Lot B Qualitative Research
The Financial Conduct Authority (the FCA) is seeking Tenderers to provide market research services involving the use of qualitative or user experience research. This Lot is reserved specifically for Tenderers that offer these type of research services, either of consumers or businesses (regulated firms or business entities). This Lot is split into two specialisms: Specialism 1 - Bespoke qualitative studies; Specialism 2 – Bespoke qualitative studies of online user experiences. Tenderers can bid for one or multiple specialisms. Award Criteria
| ||||||
| 3 | Lot C Mystery Shopping Services
The Financial Conduct Authority (the FCA) is seeking suppliers to provide market research services carried out through the mystery shopping of financial services providers. Mystery shopping is employed by the FCA to allow it to ‘observe’ and assess whether regulated financial services firms, largely retail, are abiding by the regulatory requirements laid down in the FCA’s rules and regulations in their conduct with consumers. This forms part of our supervisory conduct management activity. Award Criteria
| ||||||
| 4 | Lot D Syndicated Market Research Services
The Financial Conduct Authority (the FCA) is seeking suppliers to provide market research services involving syndicated subscription-based financial services market research and insight reporting. Award Criteria
| ||||||
| 5 | Lot E – Market Research, Project, and Programme Management Specialists
Lot E covers specialist market research specialisms, which would be contracted in response to a specific policy or regulatory development. It is split into 6 specialisms: Specialism 1 – Report Writers Specialism 2 – Statistical advice and sampling methodologists Specialism 3 – Research Designer Specialism 4 – Research Data analysis Specialism 5 – Project managers Specialism 6 – Programme Manager Tenderers can bid for one or multiple specialisms. Award Criteria
|
CPV Codes
- 79310000 - Market research services
- 73110000 - Research services
Indicators
- Bids should cover one or more lots.
- Bids should cover the whole contract.
- This is a recurring contract.
- Renewals are not available.
- Award on basis of price and quality.
Other Information
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. In addition to the FCA, the following Contracting Authorities (as defined by the Public Contracts Regulations 2015) will be Authorised Users of the FCA’s Market Research Framework and may choose to use it: •The Payments Systems Regulator (PSR) •The Bank of England (BoE) •The Prudential Regulation Authority (PRA) •Financial Ombudsman Service (FOS) •Financial Services Compensation Scheme (FSCS) •Money & Pensions Service (MaPS) For more information about this opportunity, please visit the Delta eSourcing portal at: <a href="https://fca.delta-esourcing.com/tenders/UK-UK-London:-Market-research-services./TK846ZJ7D2" target="_blank">https://fca.delta-esourcing.com/tenders/UK-UK-London:-Market-research-services./TK846ZJ7D2 To respond to this opportunity, please click here: <a href="https://fca.delta-esourcing.com/respond/TK846ZJ7D2" target="_blank">https://fca.delta-esourcing.com/respond/TK846ZJ7D2 GO Reference: GO-202397-PRO-23821681
Reference
- FTS 026549-2023