On Train Hospitality Services

A Utilities Contract Notice
by SCOTRAIL TRAINS LIMITED

Source
Find a Tender
Type
Contract (Supply)
Duration
25 month
Value
___
Sector
MISCELLANEOUS
Published
23 Oct 2023
Delivery
To 18 Oct 2026 (est.)
Deadline
24 Nov 2023 12:00

Concepts

Location

Glasgow

Geochart for 2 buyers and 0 suppliers

2 buyers

Description

ScotRail are tendering for suppliers to assist in the provision of our on train hospitality services. The requirement is split into 3 separate lots: 1: Food and Drink Provision to supply and deliver food and drink for on-train retailing. 2: EPOS Solutions including card payments and stock management services. 3: Managed solution, for the above services as well as stock management and depot services.

Lot Division

1 Food and Drink Supplier

Supply and delivery of food and drinks products. ScotRail are looking to award to a supplier for the provision of food and drink products to be delivered to ScotRail managed sites.
2 EPOS Solution

ScotRail require a flexible software and hardware solution to ensure the continued efficiency of on train hospitality. ScotRail require an EPOS solution that will allow for ordering and payment on ScotRail train services, often taking payment in remote geographical locations. The current requirement is 80 EPOS devices / solutions for ScotRail staff with the option to purchase more (or decrease the number) over the lifetime of the contract.
3 Managed Hospitality Solution

ScotRail are inviting prospective suppliers to bid for a managed hospitality service encompassing: the sourcing and delivery of food and drinks, managing food and drink stores / depots and waste, stock management, loading and maintaining trollies and providing an EPOS solution. For the avoidance of doubt; ScotRail staff would still sell / retail food and drink on board trains however the prospective supplier(s) would manage the backend supply.

CPV Codes

  • 15000000 - Food, beverages, tobacco and related products
  • 55520000 - Catering services
  • 72212110 - Point of sale (POS) software development services
  • 15980000 - Non-alcoholic beverages

Indicators

  • Bids should cover one or more lots.
  • Bids should cover the whole contract.
  • This is a recurring contract.
  • Renewals are available.
  • Professional qualifications are sought.
  • Award on basis of price and quality.

Other Information

Please note that your response to the PQQ for this Lot is to be submitted at the latest by 12:00 on 15 November 2023. As such, please ignore section 'IV.2.2) Time limit for receipt of tenders or requests to participate' and 'IV.2.3 Estimated date of dispatch of invitations to tender or to participate to selected candidates' in relation to this Lot only. Details in relation to the deadlines for this Lot can found in the PQQ documents. Whilst it is the intention that SRT will be the primary user of this contract, all lots will be available to use by ScotRail and members of the Scottish Rail Holdings Limited Group (including holding company or subsidiaries). (SC Ref:747544)

Reference

Domains