Provision of Carer's Gateway Service

Concepts

• cardiff
• community health
• health services
• unpaid carers
• vale community resource service
• integrated hospital discharge services
• existing services
• carers
• carers gateway service
• carer

Location

Cardiff

Description

The NHS Wales Shared Services Partnership, hosted by Velindre NHS Trust are acting on behalf of Cardiff and Vale University Local Health Board who are seeking to establish an interim contract for the Provision of Carer's Gateway Service.

Total Quantity or Scope

The Vale of Glamorgan Council, Cardiff Council, the Cardiff and Vale of Glamorgan University Health Board recognise the contribution unpaid Carers make to society and the value, financial and otherwise, of the work they do in caring/supporting those who could not manage without their help and support to remain living in their own home in the local community. The service will provide a Gateway as a ‘one stop shop’ approach to supporting and engaging with unpaid carers, providing them with information and advice about services which will support them in their caring role. The Gateway will link with existing services and providers, will not duplicate services already provided and will act as the central link across the region for unpaid Carers. It will do this through a centralised helpline and email enquiry line and face to face support via drop in sessions in community locations, so unpaid carers are able to receive information and advice closer to home. The Carers Gateway aims to improve the quality of life for unpaid carers, and the cared for, in Cardiff and the Vale, helping them sustain their caring role and enhance their ability to have a life outside caring. It will do this by making it easier for unpaid carers to access information about support and services in the region. The Carers Gateway will be expected to make links with, and work with, a wide variety of health, social care and wellbeing staff, in all sectors, in order to promote the service and generate referrals. This includes social workers, carers support workers, GPs, district nurses, therapists, the Cardiff Community Resource Teams, Vale Community Resource Service, First point of Contact Staff in Cardiff Council, Contact1V in Vale of Glamorgan Council, the Independent Living Service in Cardiff Council, integrated hospital discharge services, hospital based staff and third sector providers etc. Unpaid carers will be able to self-refer to the Carers Gateway.

Award Detail

CPV Codes

• 85323000 - Community health services
• 85100000 - Health services

Indicators

Legal Justification

All three parties commissioned and awarded a Carers Gateway services contract in May 2022 with the Health Board leading on commissioning and monitoring of the service. Unfortunately, the awarded bidder has had to hand back the service with immediate notice and therefore, to ensure continuity of service an interim contract for a one year plus one year extension option is proposed to be awarded to TuVida. This will allow services to be continued and an options appraisal to be undertaken on the model of future services with a re-procurement if applicable. Due to this situation, the Health Board is awarding an interim contract under Regulation 32(2c) of the Public Contracts Regulations (PCR) 2015 which states "insofar as is strictly necessary where, for reasons of extreme urgency brought about by events unforeseeable by the contracting authority, the time limits for the open or restricted procedures or competitive procedures with negotiation cannot be complied with", and therefore, the Health Board is issuing this notice applying a 10 day standstill period.

Other Information

The contract value referred to within this notice is the maximum figure for the one year interim contract (plus one year extension option). The transfer is currently being managed from one provider to another and it should be noted that this figure may decreased as a proportion of the requirement may not transfer across. (WA Ref:140170)