Tenancy Relations Service
A Contract Award Notice
by LONDON BOROUGH OF BRENT
- Source
- Contracts Finder
- Type
- Contract (Services)
- Duration
- 4 year
- Value
- £176K-£180K
- Sector
- FACILITY
- Published
- 24 Apr 2024
- Delivery
- 01 Apr 2024 to 01 Apr 2028
- Deadline
- 13 Feb 2024 13:00
Concepts
Location
1 buyer
- London Borough of Brent Wembley
1 supplier
Description
The Council, through its Housing Needs Service, will carry out an initial assessment of any case where there is a complaint of harassment or illegal eviction. The Council officer will contact all parties to try and mediate and resolve any issues by telephone. If the Council's initial assessment concludes that a case requires ongoing investigation and casework, the case will then be referred to the Service Provider. The Council will carry out its mediation service over the telephone, the purpose of which will be to determine if the matter needs to be referred to the Service Provider. Any harassment/illegal eviction matter will be referred by a Housing Options Officer or Manager by sending an e-mail with brief details of the issue to the Service Provider. This will ensure that a record of every referral made is kept and to monitor the performance of the Service.
Award Detail
1 | Hodge Jones & Allen Solicitors (London)
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CPV Codes
- 70333000 - Housing services
Indicators
- Contract is suitable for SMEs.
- Contract is suitable for VCOs.
Reference
- LBBRENT001-DN696292-66076067
- CF f457701a-5730-4948-802c-e2990c922acd