Employee Assistance Programme

Concepts

• hatfield
• company health
• employee assistance programme
• the employee assistance programme
• employee
• f2f).- legal information.- financial information.- debt information.- health
• wellbeing information.-
• university staff
• f2f).- legal information.- financial information.- debt information.- health and wellbeing
• qualified staff

Location

Hatfield

Description

The University of Hertfordshire is conducting a tender exercise in order to set up a contract for the provision of the Employee Assistance Programme. The contract will run from the 1st August 2024 for three (3) years until 31st July 2027. At the end of the first three years, the University will have an option to extend for a further two years in twelve month increments. This is subject to satisfactory performance of the contract. All University policies and regulations relating to information, security, data management, systems and service, will apply to all contracts resulting from this tender. The contractor will provide the service using qualified staff to provide support and guidance to University staff.

Total Quantity or Scope

The service will include (but is not limited to):- One off (ad-hoc) telephone or e-counselling.- Structured telephone counselling (STC).- Structured e-counselling (SEC).- Online cognitive behavioral therapy (CBT).- Structured face to face counselling (F2F).- Legal information.- Financial information.- Debt information.- Health and Wellbeing information.- Trauma management consultancy.- Management/staff helpline.

Renewal Options

This will be retendered at the end of the contract

CPV Codes

• 85147000 - Company health services

Indicators

• Bids should cover the whole contract.
• Renewals are available.
• Professional qualifications are sought.
• Award on basis of price and quality.