Provision of Account Based Ticketing Solution

A Utilities Contract Award Notice
by MERSEYRAIL ELECTRICS 2002 LIMITED

Source
Find a Tender
Type
Contract (Services)
Duration
5 year (est.)
Value
___
Sector
TRANSPORT
Published
14 May 2024
Delivery
To 16 Aug 2029 (est.)
Deadline
n/a

Concepts

Location

LIVERPOOL

Geochart for 2 buyers and 2 suppliers

2 buyers

2 suppliers

Description

Contract to provide an Account Based Ticketing Solution which was let under two Lots, Lot 1 - Account Based Ticketing Solution and Lot 2 - Handheld Devices. The purpose of the contract is to provide the following: • A 'token agnostic' ABT solution which will support journey 'taps' from EMV and ITSO will be procured. • Improving customer journeys by modernising ticketing, offering improved accessibility, flexibility, and best value fares; • Enabling integration with other transport operators across multiple modes within the Liverpool City Region; • Supporting changes adopted through the multi operator zonal review; • Introducing a financially sustainable solution that makes best use of existing infrastructure and recent investments, including PVALs and the Smart Metro Portal; • Help protect and grow revenue; and • Adopt a sustainable retail solution that aligns with local and national ticketing strategies

Lot Division

1 Account Based Ticketing Solution

Merseyrail are working in close partnership with Liverpool City Region Combined Authority (LCRCA) to transform customer journeys so that customers can benefit from a pay as you go (PAYG) Account Based Ticketing system (ABTS). This aligns with the 'London style ticketing' which is a vision endorsed by Merseyrail and the Metro Mayer of the Liverpool City Region. Lot 1 consists of the provision of account based ticketing software using ITSO, EMV and Barcode.
2 Handheld Devices

Account Based Ticket enable handheld devices that will be used to collect passenger 'taps' whilst on the network. The 'tap' will be sent to the Account Based Ticketing Solution which will determine appropriate course of action. Devices will be used n varied working conditions including, on board trains and at stations.

Award Detail

1 Iblocks (Leeds)
  • Account Based Ticketing Solution
  • Num offers: 3
2 Fujitsu Services (Bracknell)
  • Handheld Devices
  • Num offers: 3

Renewal Options

Option to extend by up to 2 x 12 months or to the end of the Merseyrail and Merseytravel concession agreement (July 2028) whichever is the sooner. In the event the Merseyrail concession is extended beyond July 2028, Merseyrail reserves the right to further extend the contract in 12 month increments to a maximum duration of 6 years in total.

CPV Codes

  • 60210000 - Public transport services by railways
  • 34980000 - Transport tickets
  • 30123100 - Ticket-validation machines

Indicators

  • Options are available.

Reference

Domains