Freshservice - ITSM Service Desk Software

A Contract Award Notice
by NORFOLK AND NORWICH UNIVERSITY HOSPITALS NHS FOUNDATION TRUST

Source
Contracts Finder
Type
Contract (Services)
Duration
1 year
Value
£76K
Sector
TECHNOLOGY
Published
29 Aug 2024
Delivery
30 Jul 2024 to 30 Jul 2025
Deadline
29 Jul 2024 11:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

IT Service Desk software solution. Featuring an intuitive UI, robust ticketing - Incident, Problem, Change and Release Management, powerful self-serve portal with service catalogue & knowledge management, enterprise reporting, rich integration capabilities, smart automation and AI/ML capabilities. Freshservice is device agnostic and available via Android/iOS apps.

Award Detail

1 Freshworks Technologies (London)
  • Value: £75,648

CPV Codes

  • 48000000 - Software package and information systems

Reference

Domains