Microsoft Unified Support

A Contract Award Notice
by DFTC - DEPARTMENT FOR TRANSPORT

Source
Contracts Finder
Type
Contract (Services)
Duration
1 year
Value
£249K
Sector
TECHNOLOGY
Published
23 Sep 2024
Delivery
25 Sep 2024 to 24 Sep 2025
Deadline
16 Sep 2024 22:59

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Annual Support Contract. Renewal of Microsoft Premium Support contract.This is an annual support contract which covers all Microsoft software and provides us with access to the Microsoft technical resources to resolve any reactive issues and pro-actively manage our Microsoft estate. Which also provides us with training and knowledge (chalk and talk is one of them). Which comes under our proactive services. This also gives us Problem Resolution Support - where we feel Microsoft product has caused a problem - onsite support is given and escalation assistance.

Award Detail

1 Microsoft (Reading)
  • Value: £249,204

CPV Codes

  • 72000000 - IT services: consulting, software development, Internet and support

Other Information

n/a TRGA3364 Microsoft Unified Support 2024-25 Award Letter Signed_Redacted.pdf

Reference

Domains