Procurement of Facilities Management Soft Services Reference number: ND2024 008

Concepts

• facilities management
• portering services
• car park management
• security services
• helpdesk services security services
• reception services
• general management healthcare cleaning services portering services patients catering services linen & laundry services retail catering operations waste management services reception
• facilities management soft services
• healthcare cleaning services portering services patients catering services linen & laundry services
• retail catering operations waste management services reception

Location

Chelsea & Westminster Hospital and associated sites (excluding West Middlesex University Hospital) and the Royal Marsden Hospital (Chelsea, Sutton & Cavendish Square sites)

Description

The provision of Facilities Management Soft Services to the Chelsea & Westminster Hospital and The Royal Marsden Hospital as defined in the Descriptive Document (Doc A ITPD) comprising General management Healthcare Cleaning Services Portering Services Patients Catering Services Linen & Laundry Services Retail Catering Operations Waste Management Services Reception (Chelwest only) Helpdesk Services Security Services Window cleaning Pest Control Vehicle Parking Private Patients services

Total Quantity or Scope

The provision of Facilities Management Soft Services as listed in II.1.4. The process will be conducted as a Competitive Dialogue procedure where a minimum of 3 bidders will be shortlisted from a successfully completed supplier questionnaire. There will be a number of stages including Invitation to Participate in Dialogue (ITPD), Invitation to Submit Detailed Solutions (ISDS) then potentially shortlisted to a minimum of 2 bidders who will participate in continuing dialogue (ITCD) and submission of a final tender (ISFT). The procurement will include collaborative workshops, joint process review and potentially reviewing service models to be delivered in a more efficient manner. There will be a strong focus on achieving net zero, social value aspirations and service innovation & excellence. The intention is to commence the contract in April 2026. Additional information: 90900000 Cleaning and sanitation services 90911300 Window-cleaning services 90922000 Pest-control services 98341120 Portering services 72253000 Helpdesk and support services

Award Criteria

CPV Codes

• 79993100 - Facilities management services
• 90900000 - Cleaning and sanitation services
• 90911300 - Window-cleaning services
• 90922000 - Pest-control services
• 98341120 - Portering services
• 72253000 - Helpdesk and support services
• 98351000 - Car park management services
• 98310000 - Washing and dry-cleaning services
• 55500000 - Canteen and catering services
• 79710000 - Security services
• 90500000 - Refuse and waste related services
• 79992000 - Reception services

Indicators

• Variant bids may be considered.
• This is a one-off contract (no recurrence)
• Renewals are not available.
• Financial restrictions apply.
• Technical restrictions apply.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **