Managed Service Provider
A Tender Notice
by CALEDONIAN SLEEPER LIMITED
- Source
- Find a Tender
- Type
- Contract (Services)
- Duration
- 5 year
- Value
- £0-£2M
- Sector
- TECHNOLOGY
- Published
- 11 Mar 2025
- Delivery
- To 16 Mar 2030 (est.)
- Deadline
- 11 Apr 2025 13:00
Concepts
Location
United Kingdom: UK






1 buyer
- Caledonian Sleeper Inverness
Description
The Managed service provider (MSP) will provide support and management for various IT functions, including helpdesk, hardware support, security monitoring, cloud services, and user management.
Total Quantity or Scope
See scope for full details.
Award Criteria
How you will meet the scope | 35 |
How you will project manage implementation | 25 |
Case study of a similar size organisation | 15 |
Presentation on your services | 15 |
Social value | 10 |
price | 30 |
CPV Codes
- 72000000 - IT services: consulting, software development, Internet and support
Indicators
- This is a one-off contract (no recurrence)
- Renewals are not available.
Other Information
** PREVIEW NOTICE, please check Find a Tender for full details. ** NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=792949. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-pr... A summary of the expected community benefits has been provided as follows: Community benefits to be negotiated at ITT stage (SC Ref:792949) Download the ESPD document here: https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=792949
Reference
- ocds-h6vhtk-04eb93
- FTS 008747-2025