Customer Experience Platform

A Contract Award Notice
by MID ULSTER DISTRICT COUNCIL

Source
Find a Tender
Type
Contract (Services)
Duration
not specified
Value
___
Sector
PROFESSIONAL
Published
16 Dec 2024
Delivery
not specified
Deadline
n/a

Concepts

Location

United Kingdom:

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

The Council is seeking to procure a customer experience platform solution that: • Supports the delivery of its Digital Transformation Strategy and wider digital agenda across its services. For further information please refer to the Specification Document available within the CFT documents area of E-Tenders NI.

Total Quantity or Scope

• Supports the delivery of its Digital Transformation Strategy and wider digital agenda across its services.

Award Detail

1 Unnamed (None)
  • Reference: 040464-2024-1-1

Award Criteria

Qualitative Assessment - System Requirements 10.5
Technical Requirements 10.5
Ease of Use low Code Requirements 10.5
Customer CRM Requirements 10.5
Implemnetation 10.5
Demonstration 17.5
price 30

CPV Codes

  • 79342300 - Customer services
  • 79342320 - Customer-care services
  • 72200000 - Software programming and consultancy services
  • 72500000 - Computer-related services

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains