GB-Southampton: Contact Centre Transformation Partner

A Tender Notice
by ORDNANCE SURVEY LTD

Source
Contracts Finder
Type
Contract (Services)
Duration
1 year
Value
£100K-£500K
Sector
BUSINESS
Published
27 Jan 2021
Delivery
22 Feb 2021 to 21 Feb 2022
Deadline
10 Feb 2021 17:00

Concepts

Location

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

OS have an ambitious growth strategy, targeting new audiences and products supported by a customer transformation strategy designed to meet the needs of our diverse audience groups - consumer, leisure, business, government, international, developers & partners - each with tailored customer journeys and on-brand experiences across multiple touchpoints. We are looking for a supplier to work with us on a consultancy basis to develop and implement our customer transformation strategy, with a particular focus on our Contact Centre.

CPV Codes

  • 79400000 - Business and management consultancy and related services

Indicators

  • Contract is suitable for SMEs.

Other Information

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. Please follow this link to view the notice https://www.delta-esourcing.com/tenders/UK-GB-Southampton:-Contact-Centre-Transf...

Reference

Domains