Independent debt advice service
A Tender Notice
by PHOENIX COMMUNITY HOUSING
- Source
- Contracts Finder
- Type
- Contract (Services)
- Duration
- 2 year
- Value
- £25K-£35K
- Sector
- HEALTH
- Published
- 27 Jan 2021
- Delivery
- 01 Apr 2021 to 31 Mar 2023
- Deadline
- 19 Feb 2021 17:00
Concepts
Location
1 buyer
- Phoenix Community Housing London
Description
A two year contract for the provision of an independent debt advice service for Phoenix residents. A responsive appointment service is anticipated and will be expected to assist residents with resolution of debt matters in connection with (but not limited to): priority debts including council tax, non-priority debts, benefit challenges, benefit claims, possession claims and family/ housing/ legal matters. Scope of service to include: - Face to face, digital and telephone services delivered directly to residents - Carry out initial assessments - Build relationships - Case management - Provide advice and guidance on all debts - Give advice on budgeting - Advice on claiming correct benefits / entitlements - Family/housing/legal - Appeals - Resident workshops/training
CPV Codes
- 85312310 - Guidance services
Indicators
- Contract is suitable for SMEs.
- Contract is suitable for VCOs.
Other Information
NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided https://www.mytenders.co.uk/search/show/search_view.aspx?ID=JAN161280
Reference
- MT221766
- CF 21ffb6d6-cba6-4815-bec4-506bf146668f