Victim Satisfaction & Public User Surveys

Concepts

• customer satisfaction survey
• north wales
• north wales police
• police and crime commissioner
• survey services
• victim satisfaction
• surveys
• telephone survey
• public user surveys
• crime commissioner

Location

Colwyn Bay

Description

North Wales Police together with the Police and Crime Commissioner (PCC) are seeking a suitable supplier to provide a Fully Bilingual Service (Welsh & English) to undertake all of their surveys.

CPV Codes

• 79342311 - Customer satisfaction survey
• 79311000 - Survey services
• 79311210 - Telephone survey services

Indicators

• Bids should cover the whole contract.
• Renewals are not available.
• Award on basis of price and quality.

Other Information

Option to extend +1+1+1 years if the both parties are in agreement