Framework Agreement for the Provision of Translation and Interpretation Services

• Value: £8M

The provision of high quality translation services from English in to community languages including:- Translation of written material to be translated from one language to another as text; Transcription of audio files, tapes/discs and other electronic media into written and/or electronic text documents in the same or different languages; Maintenance of, and providing access for Contracting Authorities, to an online library of translated materials produced in relation to this contract. Call off contracts awarded under the framework will provide services to: NHS providers in primary care, secondary and tertiary care, mental health and community care, NHS commissioners and local government.

The services will include conversion of information provided by the Contracting Authorities into high quality information in formats accessible to people with Learning Disabilities. This will include:- Creating Easy Read documents from written material; Creating audio/videos or other appropriate communication resources where appropriate to meet objectives; Advising and liaising with Contracting Authorities on the most appropriate approach to conveying the necessary information to people in alternative formats. Maintaining and providing access to Contracting Authorities, an online library of Easy Read and other accessible materials produced for the contract. Call off contracts awarded under the framework will provide services to: NHS providers in primary, secondary and tertiary, mental health and community care, NHS commissioners and local government.

The service will include the provision of high quality information in accessible formats for blind and partially sighted people, and people with dual sensory loss including (but not limited to):- Transcribe or arrange for material to be transcribed from English into Braille providing paper copies as required; Creation of audio files, tapes and other electronic media from written and/or electronic text documents in English (eg MP3, DAISY) Creation of electronic documents that are accessible for screen magnification/readers from written and/or electronic text documents in English Creation of documents in modified print / large print / in electronic formats to meet accessibility needs from written and/or electronic text documents in English Maintaining and providing access to Contracting Authorities an online library of relevant materials produced for this contract. Call off contracts awarded under the framework will provide services to: NHS providers in primary, secondary, mental health and community care, NHS commissioners and local government.

The purpose of this service is to provide high quality interpretation and sight translation services in healthcare. Services are required via the following means of delivery:- Face to Face Telephone 2 and 3 way video-booked and on demand The successful bidder will be required to provide interpreter services and bookings 24 hours a day 7 days a week. Call off contracts awarded under the framework will provide services to: NHS providers in primary, secondary and tertiary, mental health and community care, NHS commissioners and local government.

The service will provide high quality D/deaf and Deafblind interpretation and translation services in healthcare including British Sign Language (BSL) interpreters, sign supported English (SSE) interpreters, deaf blind interpreters, translation of written English into BSL videos, note-takers, electronic note takers, lipspeakers, deaf interpreters, speech to text reporters and other country sign language interpreters (e.g. American Sign Language) on occasion. The successful bidder will be required to provide interpreter services and bookings 24 hours a day 7 days a week. Interpreter services are required via the following means of delivery:- Face to face in person 2 & 3 way video booked and on-demand Speech to text Translation of written English into BSL video. Call off contracts awarded under the framework will provide services to: NHS providers in primary, secondary and tertiary, mental health and community care, NHS commissioners and local government.

The provision of high quality translation services from English in to community languages including:- Translation of written material to be translated from one language to another as text; Transcription of audio files, tapes/discs and other electronic media into written and/or electronic text documents in the same or different languages; Maintenance of, and providing access for Contracting Authorities, to an online library of translated materials produced in relation to this contract. Call off contracts awarded under the framework will provide services to: NHS providers in primary care, secondary and tertiary care, mental health and community care, NHS commissioners and local government.

The services will include conversion of information provided by the Contracting Authorities into high quality information in formats accessible to people with Learning Disabilities. This will include:- Creating Easy Read documents from written material; Creating audio/videos or other appropriate communication resources where appropriate to meet objectives; Advising and liaising with Contracting Authorities on the most appropriate approach to conveying the necessary information to people in alternative formats. Maintaining and providing access to Contracting Authorities, an online library of Easy Read and other accessible materials produced for the contract. Call off contracts awarded under the framework will provide services to: NHS providers in primary, secondary and tertiary, mental health and community care, NHS commissioners and local government.

The service will include the provision of high quality information in accessible formats for blind and partially sighted people, and people with dual sensory loss including (but not limited to):- Transcribe or arrange for material to be transcribed from English into Braille providing paper copies as required; Creation of audio files, tapes and other electronic media from written and/or electronic text documents in English (eg MP3, DAISY) Creation of electronic documents that are accessible for screen magnification/readers from written and/or electronic text documents in English Creation of documents in modified print / large print / in electronic formats to meet accessibility needs from written and/or electronic text documents in English Maintaining and providing access to Contracting Authorities an online library of relevant materials produced for this contract. Call off contracts awarded under the framework will provide services to: NHS providers in primary, secondary, mental health and community care, NHS commissioners and local government.

The purpose of this service is to provide high quality interpretation and sight translation services in healthcare. Services are required via the following means of delivery:- Face to Face Telephone 2 and 3 way video-booked and on demand The successful bidder will be required to provide interpreter services and bookings 24 hours a day 7 days a week. Call off contracts awarded under the framework will provide services to: NHS providers in primary, secondary and tertiary, mental health and community care, NHS commissioners and local government.

The service will provide high quality D/deaf and Deafblind interpretation and translation services in healthcare including British Sign Language (BSL) interpreters, sign supported English (SSE) interpreters, deaf blind interpreters, translation of written English into BSL videos, note-takers, electronic note takers, lipspeakers, deaf interpreters, speech to text reporters and other country sign language interpreters (e.g. American Sign Language) on occasion. The successful bidder will be required to provide interpreter services and bookings 24 hours a day 7 days a week. Interpreter services are required via the following means of delivery:- Face to face in person 2 & 3 way video booked and on-demand Speech to text Translation of written English into BSL video. Call off contracts awarded under the framework will provide services to: NHS providers in primary, secondary and tertiary, mental health and community care, NHS commissioners and local government.