Responsive Maintenance, Out of Hours Emergency Works, Void Property Works, and Major Works (TENDRV20)

Concepts

• construction work
• major works
• clacton on sea
• term maintenance contract
• hours emergency works
• void property works
• responsive maintenance
• total property portfolio
• maintenance
• key performance indicators

Location

The contracting authority’s properties within and immediately adjacent to the District of Tendring

Description

The contracting authority is procuring a term maintenance contract to support its own in-house direct labour organisation team of 10 (ten) operatives currently delivering sheltered property repairs and reactive general housing repairs. The contracting authority's in-house team will continue to operate alongside the contract. Their mission is to create strong and sustainable communities where people flourish and they are committed to making a positive difference to peoples' lives. They are seeking to appoint a provider to deliver maintenance to the highest possible standards and who have a proven track record in the delivery of these works. The successful service provider must be able to show a commitment to providing effective services that provide value for money and demonstrate a commitment to addressing social inclusion. The contract will be for 36 months commencing on or about the 2 November 2020 with an option to extend for up to a further 4 years.

Total Quantity or Scope

The total property portfolio comprises general needs, sheltered, and supported housing schemes. The works include responsive maintenance, out of hours emergency works, major works, void property inspections, void property works, and technical inspections. The contracting authority reserves the right to add additional services of a similar nature throughout the duration of the contract, subject to the terms of Regulation 72 of the Public Contract Regulations 2015 (as amended). Full details of all dwellings and schemes which are to be included in the proposed contract are provided in the procurement documents. Units and schemes may be added or deleted both prior to tender and during the contract period in accordance with the development and acquisistions/disposals programme. The service provider(s) must be able to show a commitment to providing effective services that provide value for money. The proposed initial contract period will be 36 months commencing on or about the 2 November 2020 all subject to provisions for earlier termination including a break clause and annual renewals based on meeting and maintaining Key Performance Indicators, and with the contracting authority having the option to extend for up to a further 4 years. The service provider(s) will be required to provide a customer focused service and show commitment to providing effective services that provide value for money to the contracting authority and their residents and must be responsive to achieve collaborative working practises, innovation and continuous improvement. The contract will be based on the NHF Form of Contract 2011 (Rev 6:2019). The contracting authority cannot guarantee the extent or value of any works that may be awarded to the service provider.

Award Detail

Renewal Options

After an initial fixed period, the contract may be terminated on notice under a no-fault break clause. The initial contract period of 36 month may be extended by the client for up to a further 4 years, subject to satisfactory performance.

Award Criteria

CPV Codes

• 45000000 - Construction work

Indicators

• Options are available.
• Award on basis of price and quality.

Other Information

All documentation can be downloaded from https://etenders.rand-associates.co.uk, eTenders@Rand is Rand Associates Consultancy Services Ltd's e-procurement portal (the ‘Portal’) for downloading/submission of tender documentation, and communicating requests for and responses to clarification. All requests for Procurement Documentation, communications and submissions of Tenders must be made via the Portal, which can be accessed at https://etenders.rand-associates.co.uk After creating an account on eTenders@Rand, users will receive an email with a link to activate their account. Once activated and logged in, users will need the following code to register for the Tender Documentation: TENDRV20 Economic operators may seek clarification where they consider any part of the documentation or any other aspect of this procurement is unclear. All queries and any clarification must be communicated using the secure email messaging function within the Portal, but to be received no later than 17.00 on 7 April 2020. This will provide an audit trail of all clarification requests and responses issued. It will not be possible to respond to any queries received after that stipulated date and time. It is the economic operators' responsibility to regularly monitor communications raised and issued through the Portal. Responses to requests for clarification will be communicated by Rand Associates Consultancy Services Ltd to all economic operators through the Portal secure email messaging system. The identity of the economic operator seeking clarification will not be disclosed to other economic operators. When uploading tender documentation, economic operators must be aware of any speed limitations of their internet connection, system configuration and general web traffic etc as these may impact on the time taken to complete the transaction. Uploading of submissions must be completed by the deadline closing date and time. Do not wait until too near the closing time on the return date. The closing deadline for uploading completed tender submissions is 17 April 2020 at 12.00. Please note that the Portal will not permit tender submissions to be uploaded after the closing deadline. Tender submissions and supporting documents will be visible to the Client and Rand Associates Consultancy Services Ltd only after the closing deadline. Should users have any queries, or experience difficulties with the registration or download/upload system, they should contact the eTenders@Rand helpdesk by calling +44 (0)1737 225 077 (ask for Chris Atkin or Jonathan Case) or email eTenders@rand-associates.co.uk. The contracting authority reserves the right not to award any contract pursuant to this procurement exercise and/or to abandon this procurement exercise at any time and/or to award a contract for part of the works at its sole discretion. The contracting authority shall have no liability whatsoever to any applicant or tenderer as a result of its exercise of that discretion. For the avoidance of doubt, all costs incurred by any applicant and/or tenderer before signature of any contract with the contracting authority shall be incurred entirely at that applicant's/tenderer's risk. The subject matter of the contract has been scoped to take into account the priorities of the contracting authority relating to relating to economic, social and environmental well-being. These are described in the procurement documents. The contracting authority reserves the right to procure similar or identical works outside of the contract. A contract will not be binding until it has been signed and dated by authorised representatives of both parties.