Westfield Academy - ICT Support Services

Concepts

• westfield academy
• hertsfordshire
• information technology
• ict support services
• use of ict
• ict provision
• distinct service elements
• onsite service desk
• it support service
• academy

Location

Hertfordshire: Manchester

Description

Westfield Academy requires a Fully Managed IT support service. This Contract will also allow the School to enable the implementation of its vision to successfully amend the ICT provision.

Total Quantity or Scope

A single contract will be awarded for the provision of fully managed IT services. The intention is that the successful company will support the Academy in effectively delivering it’s vision for ICT; Over the duration of the 5 year contract we expect to; ? move from a microsoft solution to an almost fully Google solution. (Within 2 years) ? move to a chromebook solution. (Within 2 years.) ? move all students to a BYOD solution. (Within 3 years) ? move the Academy to a fully cloud based solution ? move to a solution where, as part of the contract, there is no longer a need for a full-time on-site resource as the majority of support will be off-site. ? Move from, the perception of, being behind others schools as regards the use of ICT, to being a lead school with google. ? To ensure that the use of ICT is fully integrated into the Academy Teaching & Learning strategy. The contract will cover the following distinct service elements: - Onsite Service desk / Helpdesk - A single point of

Renewal Options

60 month(s) from the commencement date, with 48 initial month(s) and option to extend 1x12 month(s)

CPV Codes

• 72000000 - IT services: consulting, software development, Internet and support

Indicators

• This is a one-off contract (no recurrence)
• Options are available.
• Renewals are not available.
• Financial restrictions apply.
• Professional qualifications are sought.
• Technical restrictions apply.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** Section II.3) – dates refer to the initial contract period and do not include the options of any extensions. Section IV.3.5) – any dates shown are an estimate. In the first instance, candidates should register with www.multiquote.com and express an interest in the contract, full details of the contract will be available. The Contracting Authority shall not be under any obligation to accept any tender. The Contracting Authority reserves the right to cancel the entire or parts of the tender, without such an action conferring any right to compensation on the Tenderers. The Contracting Authority has no liability to settle any cost incurred by the tenderer as a result of the tendering procedure.