Care and Support Services — Extra Care Housing

Concepts

• residential nursing care
• portsmouth
• portsmouth city council
• care and support services
• extra care housing
• support services
• welfare services
• extra care housing properties
• service delivery
• delivery of care

Location

Portsmouth

Description

Portsmouth City Council ('the Council') is awarding a contract for the delivery of care and support services within 4 extra care housing properties. The contract will commencement on 3 May 2021. The contract will be let for an initial term of 5 years extendable by a further 5 years in increments to be agreed. The contract will cover service delivery only with the provision of properties and facilities management delivered by existing providers. Exclusive of any inflationary increases over the term, the value of the contract is approximately GBP 3 million per annum based upon current demand but could increase to GBP 4 million per annum based upon current plans regarding extra care property portfolio growth.

Total Quantity or Scope

Portsmouth City Council ('the Council') is awarding a contract for the delivery of care and support services within extra care housing located within the city. The provider will deliver services within 4 properties, being Caroline Square, Brunel Court, Maritime House and Milton Village. This contract may be used to provide services within further extra care housing properties at the option of the Council. The contract will cover service delivery only with the provision of properties and facilities management delivered by existing providers. Whilst the property and service responsibilities will remain separate there will be an obligation for both parties to work in partnership. The landlord of all 4 schemes is Housing and Care 21. The value of the contract is approximately GBP 3 million per annum based upon current demand but could increase to GBP 4 million per annum based upon current plans regarding extra care property portfolio growth. The Council is not bound by this forecasted value increase and may increase the value of the contract significantly should the Council's decide to significantly increase its portfolio of extra care housing properties. The Council is likely to develop and open further extra care properties over the allowable contract term and may, at its sole option, extend the scope of the contract to provide services at these properties. The provider is required to maintain a capped hourly rate which is reviewed each financial year against relevant indices. The current rate is GBP 14.60, this rate will be reviewed with the revised rate included within the tender documentation as a pass/fail element. As the contacting is a re-tender of an existing service the provisions set out within the 'Transfer of Undertakings (Protection of Employment) 2006' (TUPE) applies. The contract will commence on 3 May 2021 for an initial term of 5 years which may then run for a further 5 years in increments set by the Council to a total maximum term of 10 years, subject to performance and at the sole option of the Council.

Award Detail

Renewal Options

The value of the contract is approximately GBP 3 million per annum based upon current demand but could increase to GBP 4 million per annum based upon current plans regarding extra care property portfolio growth. The Council is not bound by this forecasted value increase and may increase the value of the contract significantly should the Council's decide to significantly increase its portfolio of extra care housing properties. The Council is likely to develop and open further extra care properties over the allowable contract term and may, at its sole option, extend the scope of the contract to provide services at these properties. In the event that the contract is terminated during both the initial and extended term the Council may, at its sole option, approach the 2nd placed supplier from the tender evaluation process undertaken to establish the initial contract to provide the services for the remaining allowable duration. Should the 2nd placed supplier not have capacity or is unable to perform the contract services for any other reason the Council may approach the 3rd placed supplier and so forth.

Award Criteria

CPV Codes

• 85144100 - Residential nursing care services
• 85311100 - Welfare services for the elderly
• 85311000 - Social work services with accommodation
• 98330000 - Physical well-being services
• 98311100 - Laundry-management services
• 98311200 - Laundry-operation services
• 98311000 - Laundry-collection services

Indicators

• Options are available.
• Award on basis of price and quality.

Other Information

Extra care housing schemes are specialised sheltered housing designed to offer residents a community environment whilst remaining as independent as possible within their own homes. 24-hour care and support is available at all extra care schemes including the provision of planned care and support for those who require it. The main aim of extra care is to provide high quality support to maximise independence whilst creating a community environment that optimises socialisation and leisure opportunities. The Council views the extra care model as providing the following benefits to residents: • being able to exercise choice and control in commissioning their care and having an input into their desired outcomes; • improved quality and consistency of care; • support to develop life skills; • improved health and emotional wellbeing; • maximise independence irrespective of their level of need, now or in the future; • enables individuals to live independently with dignity within the community in their own homes, if they wish to do so; • can lead to overcoming social isolation and promote inclusion. This contract will cover service delivery only with the provision of properties and facilities management delivered by existing providers. Whilst the property and service responsibilities will remain separate there will be an obligation for both parties to work in partnership. The landlord of all 4 schemes is Housing and Care 21. The Council has awarded one provider to deliver care and support services within an extra care setting. The hours of care and support within each of the schemes will vary dependent on the number of allocated block hours and the number of hours allocated to each individual support plan. Block hours are allocated per scheme. These hours are to be used flexibly but may include tasks such as responding to Tunstall calls, responding to emergencies, additional welfare checks etc. Each resident requiring care and support will have an assessment from the Council detailing the outcomes that the resident wants to achieve. Timings and how the provider will achieve these will be set out in the provider's support plan and agreed with the resident and their families/friends (if required).