Communication Alerts Reminder Appointment Services PIN Notice

Concepts

• salford
• post and telecoms
• covid
• administration of clinical and non-clinical services
• communications equipment
• quality of patient communications
• clinical services
• appointment services
• communication
• communications

Location

United Kingdom: M50 2UW

Description

The Procurement of a Framework for Communication, Alerts, Reminder or Appointment Services that will enable Approved Organisations to mitigate the risk and help against the challenge facing the NHS regarding appointment Did Not Attends (DNA) and reducing the COVID19 backlog. It will allow for improvement in the quality of patient communications and clinical data, the efficient handling and processing of that data and improvements in the management and administration of clinical and non-clinical services. This could include the production, review and dispatch of SMS, E-mail and letters or documents to be carried out in a more efficient and productive manner.

Total Quantity or Scope

A key focus for the renewal will be managing outgoing and incoming documents and data in a digital format. Introduce new working practices, technologies, and innovation to improve document and data workflow within the customer organisation. Easily access all information for example, via a single log in or system so that all communications can be collaborated and accessed via a single solution

CPV Codes

• 64000000 - Postal and telecommunications services
• 32000000 - Radio, television, communication, telecommunication and related equipment
• 32260000 - Data-transmission equipment
• 32500000 - Telecommunications equipment and supplies
• 32570000 - Communications equipment
• 32573000 - Communications control system
• 64227000 - Integrated telecommunications services
• 72000000 - IT services: consulting, software development, Internet and support

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** Please complete and return the Pre-Procurement Questionnaire that is attached to this PIN Notice directly to Aidan Woodward, aidan.woodward2@nhs.net by 12:00 noon on 2nd April 2021. NHS Shared Business Services reserve the right to withdraw this notice at any time. NHS Shared Business Services is not bound to accept any proposals submitted by Providers and is not liable for any costs incurred as a result of Providers engaging with this process. This Early Market Engagement Exercise does not guarantee that procurement will take place and NHS Shared Business Services reserves the right to defer from any procurement entirely.