Salesforce CRM consultancy 2021

A Tender Notice
by BRITISH COUNCIL(THE)

Source
Contracts Finder
Type
Contract (Services)
Duration
11 month
Value
___
Sector
TECHNOLOGY
Published
26 Mar 2021
Delivery
04 May 2021 to 31 Mar 2022
Deadline
15 Apr 2021 12:00

Concepts

Location

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

At the heart of the British Council's success is customer and relationship management ("CRM"). This has a significant impact on our culture, teams, internal and external approaches, as well as 'systems' elements including: knowledge management, contact management, customer data, sales & marketing, and evidence which drives new product specification. We have two areas of focus in our global CRM solution - one focusing on customer service and consumer sales and the other focusing on our business to business and government functions. Currently there are 1552 Salesforce users across 135 locations, 58 countries, and across all eight regions.

CPV Codes

  • 72200000 - Software programming and consultancy services

Indicators

  • Contract is suitable for SMEs.

Other Information

Please register an account on our portal in order to Express an interest and then download the full tender pack : https://in-tendhost.co.uk/britishcouncil/aspx/Home

Reference

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