Contact Centres and Business Services

A Addendum Notice
by THE MINISTER FOR THE CABINET OFFICE ACTING THROUGH CROWN COMMERCIAL SERVICE

Source
Find a Tender
Type
Contract (Services)
Duration
not specified
Value
___
Sector
BUSINESS
Published
04 Apr 2021
Delivery
not specified
Deadline
n/a

Concepts

Location

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

Crown Commercial Service (CCS) intends to establish a framework agreement for the provision of outsourced contact centre services, shared services and operational business process services. The framework will be used by UK Central Government and wider public sector organisations. Buyers will include, but are not limited to, Central Government departments and their agencies, non-departmental public bodies, devolved administrations, NHS bodies, local authorities, police, voluntary sector, charities and private sector organisations procuring on behalf of these bodies. The framework will have 2 lots: Lot 1 Contact Centres – for the provision of contact centres servicing citizen and industry engagement with the public sector. Lot 2 Business Services – for the provision of financial accounting, HR, payroll, and source-to-pay business services.

Ammendments to Previous Notice

2. IV.2.2

Tue Mon May 4 10 15:00:00 2021

3. IV.2.7

Tue Mon May 4 10 15:01:00 2021

CPV Codes

  • 75100000 - Administration services

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains