CBC-1196-T-DB EDT Contact Centre

Concepts

• call centre
• bedfordshire
• emergency duty team
• db edt contact centre
• contact centre
• edt
• central bedfordshire council
• social work service
• bedford borough council
• luton borough council

Location

Description

You are invited to tender for The Emergency Duty Team (EDT) Contact Centre. EDT provides an emergency social work service out of hours, the service is hosted by Central Bedfordshire Council (CBC) and provides a service to Bedford Borough Council (BBC) and Luton Borough Council (LBC) under Service Level Agreements. EDT respond to all emergency social care situations that arise out of hours and which cannot be left until the next working day. EDT will act to ensure the immediate protection and safeguarding of children, young people, and adults who are at risk of harm. All work is undertaken within the relevant legislative framework. Prospective contractors must be able to demonstrate previous experience of similar work and be prepared to provide references.

CPV Codes

• 79512000 - Call centre

Other Information

Suppliers wishing further information on this are invited to use this e-tendering system to 'Express Interest' to obtain the relevant documents. If you are not registered on the system, you will be required to do so at that point. Once you are logged in to the system, tender documents can be accessed from the 'My Tenders' area of the website. Please allow sufficient time to make a return via the system; late returns will not be accepted and the system will automatically prevent returns after the deadline time. Any questions should be raised via the correspondence facility. Is a Recurrent Procurement Type? : No Additional information on how to apply for this contract https://in-tendhost.co.uk/centralbedfordshire/aspx/