Comprehensive Total Facilities Management of the University of Southampton Primary Data Centre

Concepts

• southampton
• facilities management
• university of southampton
• facilities management service
• comprehensive contract
• university of southampton primary data centre
• comprehensive management of services
• facilities management service for the university of southampton
• contract management procedures
• managed service perspective

Location

The services detailed within the service specification and tender documentation are to be delivered at the Universities primary data centre located in Fareham, Hampshire. Specific details surrounding the location of the site can be found within File 2, section 2.5 - Selection Stage Scope, Guidance and Instructions of the tender document set.

Description

The University of Southampton is seeking suitably experienced service providers who are able to successfully manage the Facilities Management service for the University of Southampton's primary data centre at Astro house. This site is the University of Southampton's main data centre and houses business-critical IT equipment that is used to provide business and operational continuity throughout the entire organisation. The service proposal includes the comprehensive management of services at the location and will include, but is not limited to, the following: • Engineering Services - Planned and responsive service to include a dedicated on-site engineer • Security Services - Manned security is to be provided 24 hours per day 365 days per year • Cleaning Services - to be provided Monday to Friday • Grounds and Garden Maintenance Services - as detailed in annex 4 of the Service Specification (File 4) • Waste Services - as detailed in annex 5 of the Service Specification (File 4) • Building Fabric Maintenance - To maintain the building specification as per the requirements set out in Annex 6 of the Service Specification (File 4) • Full maintenance of the equipment register - The on-site engineer will maintain, on site, a stock of critical spares to support repairs of the mechanical and electrical equipment and infrastructure

Total Quantity or Scope

The University of Southampton is seeking suitably experienced service providers who are able to successfully manage the facilities management service for the University of Southampton's Primary Data Centre located at Astro House. This site is the University of Southampton's main IT data centre and houses business-critical equipment that is used to provide business and operational continuity throughout the entire organisation. … • Engineering Services - Planned and responsive service to include a dedicated on-site engineer • Security Services - Manned security is to be provided 24 hours per day 365 days per year • Cleaning Services - to be provided Monday to Friday • Grounds and Garden Maintenance Services - as detailed in annex 4 of the Service Specification (File 4) • Waste Services - as detailed in annex 5 of the Service Specification (File 4) • Building Fabric Maintenance - To maintain the building specification as per the requirements set out in Annex 6 of the Service Specification (File 4) • Full maintenance of the equipment register - … This is a fully comprehensive contract and a limit is set of £10,000 per single instance of repair and replacement of engineering parts. Details of any item exceeding this limit will be presented to the University for consideration. The elements listed below do not require a fully comprehensive support and the university is seeking proposals from bidders to provide these services on a cost effect basis: • Cleaning services • Pest control • Landscaping • Waste services • Building maintenance (up to set limit of £1,500 per single instance of repair and replacement of parts) Planned Preventative Maintenance (PPM) Requirements All assets shall be serviced based on the general standards and guidance as contained within the SFG20 for data centres. The SFG standard has been selected due to its regular use in the M&E sector thereby enabling transparency in the University's requirements and continuity in both service and contract management procedures. Additional information: This contract is NOT suitable for splitting into lots. The risk of dividing the requirement into Lots would render the execution of the contract excessively technically difficult, not cost effective and would undermine proper execution of the contract. After conducting suitable research and modelling, the University of Southampton has concluded that splitting this contract into Lots would make this contract unnecessarily complicated from a managed service perspective. Due to the nature of the contract and the scope of services required under the specification, the University has concluded that all elements of the contract will be managed by a single service provider.

Renewal Options

This contract is subject to renewal upon expiry of the initial term and any possible extensions. Details surrounding the contract term can be found within File 2 of the tender documentation - Selection Stage Scope, Guidance and Instructions (section 2.6). The formal renewal process surrounding this contract will take place prior to the full contract term ending. At this point, a new service provider will be formally procured to resume contractual performance before the next scheduled iteration of this service requirement continues.

Award Criteria

CPV Codes

• 72514100 - Facilities management services involving computer operation
• 72514300 - Facilities management services for computer systems maintenance
• 79993000 - Building and facilities management services

Indicators

• This is a recurring contract.
• Renewals are available.
• Financial restrictions apply.
• Professional qualifications are sought.
• Technical restrictions apply.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** E-Tendering Portal: The University is utilising an electronic tendering tool, In-Tend (https://in-tendhost.co.uk/universityofsouthampton) to manage this procurement and to communicate with potential suppliers and/or tenderers (as appropriate). All documentation in relation to this tender can be downloaded from In-Tend. Potential suppliers/tenderers are advised that there will be no hard copy documents issued and all communications with the University, including the submission of Selection Stage and/or Invitation to Tender responses will be conducted via In-Tend. Regular monitoring of the portal is the responsibility of the potential supplier/tenderer. If you are not already registered as a supplier with the University of Southampton, you will need to register in In-Tend in order to access the procurement documentation. Once you have logged in as a supplier: click on 'Tenders'; locate the relevant project; and click 'View Details'. Once you are in the project screen, you will be able to register your organisation against the project and access all documentation by clicking 'Express Interest'. Potential suppliers/tenderers are advised that formal expressions of interest in the project must be by way of completion and return of the relevant documents via In-Tend. Further instructions for the submission of responses are below: To submit your return: 1. Log in 2. Click 'Tenders' 3. Locate the relevant project 4. View details 5. Click on the tab relating to the relevant project stage (e.g. 'Invitation to Tender') 6. Click on the 'Attach Documents' button and upload your return. 7. Check ALL your response documents are uploaded and displayed in the 'My Tender Return' panel. The system will only permit your organisation to make one return. 8. Click the red 'Submit Return' button. Please note, to preserve the integrity of the procurement, all communications with the University must be made via the correspondence function within In-Tend. Publication of Award Details: In accordance with Regulation 50, paragraph (2) of the Public Contracts Regulations 2015. the University intends to publish the value of any resulting contract at the award stage, and reserves the right to do so. By submitting a response, potential suppliers/tenderers are consenting to publication of this information unless otherwise agreed in advance with the University. Costs and Expenses: Potential suppliers/tenderers are solely responsible for their costs and expenses incurred in connection with the preparation and submission of responses and participation in this and all future stages of this procurement. Under no circumstances will the University be liable for any costs or expenses borne by potential suppliers/tenderers or any of their supply chain, partners or advisers in this procurement process. The University is not liable for any costs in the event of the cancellation of this procurement process.