Motor Accident Claims Service

Concepts

• damage or loss insurance
• bbc
• motor accident claims service
• provision of motor vehicle loss
• damage claims services
• checking of claims paperwork
• recording of claims
• new potential additional service
• separate bbc claims
• third party claims

Location

Description

The current contract relates to the provision of motor vehicle loss or damage claims services to the BBC in respect of BBC insured vehicles in the UK including:- a) the management of recovery and repair of BBC owned/leased vehicles which have been damaged. b) recording of claims, checking of claims paperwork and where appropriate settlement of repair invoices in respect of loss or damage to short term hires, demonstration or loaned vehicles insured by the BBC. c) administration and resolution of vehicle loss or damage cases including those of vehicles stolen and not recovered. d) recovery of BBC uninsured losses related to vehicle loss or damage, excluding personal injury and non-vehicle property. e) a new potential additional service to include the handling all third party claims against the BBC. This is currently done under a separate BBC claims handling contract The initial contract term will be 3 years with options to extend for a maximum of 24 additional months in two 12 month periods.

CPV Codes

• 66515000 - Damage or loss insurance services

Indicators

• Contract is suitable for SMEs.

Other Information

Please register your interest in this project by taking the following steps: 1 - Register your company on the Jaggaer e-Tendering portal (this is only required once): 1.1 Go to https://bbc.bravosolution.co.uk 1.2 - Click the link on the login page to register. 1.3 Accept the terms and conditions and click 'Continue'. 1.4 - Enter your correct business and user details. 1.5 - Note the username you chose and click 'Save' when complete. 1.6 - You will shortly receive an email with your temporary password. 2 - Express an interest in the tender: 2.1 - Login to the portal with the username/password. 2.2 - Click the 'PQQs/ITTs Open to all Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier). 2.3 - Click on the relevant PQQ/ITT to access the content. 2.4 - Click the 'Express Interest' button at the top of the page. This will move the PQQ/ITT into your 'My PQQs/My ITTs page. (This is a secure area reserved for your projects only. 2.5 - You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ITT Details' box. 3. Responding to the tender: 3.1 - Click 'My Response' under PQQ/ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining). 3.2 - You can now use the 'Messages' function to communicate with the buyer and seek any clarification. 3.3 - Note the deadline for completion, and then follow the onscreen instructions to complete the PQQ/ITT. There may be a mixture of online and offline actions for you to perform (there is detailed online help available). 3.4 You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance, please consult the online help, or contact the Jaggaer e-Tendering help desk. BBC eSourcing https://bbc.bravosolution.co.uk/