1st Contact Mental Health and Wellbeing Service

Concepts

• health and social work
• 1st contact mental health and wellbeing service
• aberdeen city health & social care partnership
• aberdeen
• wellbeing service
• mental health
• aberdeen city health
• 1st contact
• poor mental health
• first point of contact

Location

Aberdeen City

Description

Aberdeen City Health & Social Care Partnership requires a service which will provide a direct access first point of contact for people experiencing poor mental health and wellbeing working across all three localities in Aberdeen City, with particular focus on deprived areas. The service will be flexibly developed, to meet local need and should have availability to provide support up to 7 days per week, including out of hours support at key times. The service will operate on the principle of easy access and will focus on listening, immediate support and signposting.

Total Quantity or Scope

This service will provide direct access to a community-based team, based on a model of mental health practitioner, paid peer support and volunteers with lived experience. The team will work together to help to signpost, de-escalate, provide empathetic responses, provide some simple intervention work to enhance provision within deprived areas and risk assess to identify different options and resources available within the Community as well as supporting self-management options. This team would create strong links to services and support networks within the local community. The service requires to deliver in-hours and out of hours support to address local need. There is flexibility as to the days and hours this service is provided, and whether this is a face to face or remote service, or a mix. Research suggests out of hours provision would extend to 2am and cover as a minimum Thursday to Sunday. There is flexibility in the service design and how this may evolve and develop over the life of the contract, taking into account local needs and changes in local provision. Additional information: Bidders must hold or commit to obtain prior to the commencement of any subsequently awarded contract, the types and levels of insurance indicated below: Employer’s Liability Insurance = 10m Public Liability Insurance = 5m Bidders will be required to provide examples that demonstrate that they have the relevant experience to deliver the services as described.

CPV Codes

• 85000000 - Health and social work services

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** 1.The Council shall obtain a Creditsafe credit check and will score bidders accordingly: 71 - 100 Very Low Risk – Accept 51 - 70 Low Risk - Accept 30 - 50 Moderate Risk – subject to further discussion internally with the option to reject. 21-29 High Risk – subject to further discussion internally with the option to reject. 1-20 Very High Risk – Reject. 2. Please state current turnover (if contract value is over 50% of reported turnover, further discussion will be had internally with the option to reject). 3. If you are under no obligation to publish accounts on Companies House and/or do not have a comprehensive credit rating then provide audited financial accounts for the previous two years. Both quick and current ratios should be a minimum of 1:1.5 for the two successive years. Bidders whose ratios do not meet the minimum criteria will be rejected. Bidders who can provide audited accounts but chose not to do so shall be rejected. 4. Bidders who have been trading for less than one year and cannot provide audited accounts must submit the cash flow for the current year and a letter from the bank outlining the current cash and credit position for the current year and subsequent year. This will be subject to internal discussion with the option to reject. 5. If bidder still does not meet the financial criteria for consideration but has a parent company that does, the firm may still be eligible for consideration where their submission is supported by a parent company guarantee. The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 18818. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 Community benefits are included in this requirement. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2361 A summary of the expected community benefits has been provided as follows: The Scottish Public Sector is committed to the delivery of high quality public services, and recognises that this is critically dependent on a workforce which is well-rewarded, well-motivated, well-led, has access to appropriate opportunities for training and development, is diverse and inclusive, and can influence decision making. These factors are also important for workforce recruitment and retention, and thus continuity of service delivery. Public bodies in Scotland are committed to applying the Fair Work First criteria in their own organisation and in publicly funded supply chains Fair Work First is the Scottish Government’s policy for driving good quality and fair work in Scotland. Through this approach, the Scottish Government, and its public sector partners, are asking bidders to describe how they are committed to progressing towards adopting and how they intend to continue embedding the five Fair Work First criteria: appropriate channels for effective voice, such as trade union recognition investment in workforce development no inappropriate use of zero hours contracts action to tackle the gender pay gap and create a more diverse and inclusive workplace; and, providing fair pay for workers (for example, payment of the real Living Wage). In order to ensure the highest standards of service quality in this contract we expect suppliers to commit to progressing towards adopting the five Fair Work First criteria in the delivery of this contract as part of a fair and equitable employment and reward package as a route to progressing towards wider fair work practices set out in the Fair Work Framework. Additional Community Benefits objectives for this Procurement are outlined in the Tender Overview. (SC Ref:655288)