Lanarkshire Business Gateway – Business Support and Expert Help Services

A Contract Award Notice
by NORTH LANARKSHIRE COUNCIL

Source
OJEU
Type
Framework (Services)
Duration
23 month (est.)
Value
£691K
Sector
BUSINESS
Published
25 Jun 2021
Delivery
To 26 May 2023 (est.)
Deadline
n/a

Concepts

Location

All Lanarkshire Geographic Area

Geochart for 3 buyers and 34 suppliers

3 buyers

24 suppliers

Description

North Lanarkshire Council and South Lanarkshire Council, have secured an extension to funding from the European Regional Development Fund (ERDF) for the provision of business support available to Small and Medium Enterprises (SMEs) in Lanarkshire. The funding will be utilised to provide a programme of Business Support and Expert Help Services which augment services provided through the Councils core Business Gateway contract. To enable sufficient service provision, the Councils wish to initiate a Framework Agreement consisting of 11 Lots as detailed below: — Lot 1 – Business Financial Management, — Lot 2 – Business Strategy and Business Resilience, — Lot 3 – Human Resources, Leadership and Skills, — Lot 4 – Procurement, — Lot 5 – Marketing and Digital Marketing, — Lot 6 – Digital Development, — Lot 7 – Internationalisation, — Lot 8 – Business Innovation, — Lot 9 – Legal Support, — Lot 10 – Research, Development and Design, — Lot 11 – Low Carbon Support. The main purpose of the framework agreement is to support Lanarkshire businesses to grow; thus providing employment opportunities, growth in key sectors and inclusive growth. This will be achieved by providing support to businesses on specific topics which will help their understanding, skills and capabilities; highlight potential areas for improvement; signposting service users to further support that helps and agree an action plan with some identified next steps to implement to help the business meet their objectives.

Lot Division

1 Business Financial Management

The Business Financial Management Lot will provide support across a range of areas focussed on the efficient and effective management of business funds. Support will help to equip businesses with the financial skills and knowledge to meet their objectives. Examples of some topics that are offered under Business Financial Management are: — Support on how to plan, organise direct and control financial activities, — Financial Readiness, — Preparing for Investment, — Alternative Finance Options (e.g. Equity Investment), — Debt Management, — Company Valuation; and — Taxation including R&D Tax Credits
2 Business Strategy and Business Resilience

The Business Strategy and Business Resilience Lot will provide support to help Service Users assess their business, identify areas of improvement and support the formulation of a plan to help the business reach their strategic goals and objectives. Examples of some topics that are offered under Business Strategy and Business Resilience are: — Strategic Planning, — Change Management, — Operations Management, — Diversification, — Succession Planning, — Employee Ownership; and — Business Viability and Resilience Planning
3 Human Resources, Leadership and Skills

The Human Resources, Leadership and Skills Lot will provide a range of support across leadership and management. It will help to review existing leadership development processes and equip businesses with the tools to promote a positive and productive working environment. It shall also provide support on training and comprehensive HR support. Examples of some topics that are offered under Human Resources, Leadership and Skills are: — Support and Advice on Employment Policies and Benefits, and other HR Related Queries, — Leadership and Management Support, — Workplace Innovation (Culture, Communications, Productivity), — Corporate Responsibility, — Organisational Development, — Training Analysis and Training Procedures; and — Capacity Building
4 Procurement

The Procurement Lot will provide a range of support to help businesses navigate the procurement process. Examples of some topics that are offered under Procurement are: — Bid / Tender Support; and — Public and Private Sector Tendering Advice Support, Staff Training and, Legal Aspects of Tendering including TUPE
5 Marketing and Digital Marketing

The Marketing and Digital Marketing Lot will provide support to undertake market research and formulate a plan to support the business in promoting and selling their products and/or services with a view to increasing sales. Examples of some topics that are covered under Marketing are: — Market Analysis and Identification of Key Customers, — Sales and Marketing Strategy, — Advertising and Promotion, — PR, — Branding; and — Copywriting — Social Media, — Ecommerce, — Search Engine Optimisation; and — Website Review
6 Digital Development

The Digital Development Lot will provide support for digital projects, building skills and capabilities that increase digital knowledge and help businesses to reach their business goals and objectives. Examples of topics that are offered under Digital Development are: — Video Content, — Digital Strategy, — Data Analytics, — App Development, — IT Process Advice; and — Security
7 Internationalisation

The Internationalisation Lot will support businesses to access overseas markets, supporting the opportunity to reach a wider customer base and increase sales. Examples of topics covered under Internationalisation are: — Support for Exporting, — Market Analysis and Development; and — Structuring for Internationalisation
8 Business Innovation

The Business Innovation Lot will offer support to implement new processes, newly available services, or products into a business to affect positive change, increase sales and/or improve productivity. Examples of topics covered under Business Innovation are: Organisational Processes for Introducing New Ideas, Workflows, Methodologies, Services and / or Products; Understanding Innovation; Product Innovation; and Process Innovation
9 Legal Support

The Legal Support Lot will provide comprehensive support on Legal factors that may affect a business. Support shall allow businesses to understand and navigate these factors and achieve business objectives. Examples of topics covered under Legal Support are: — Advice on Legal Policies Affecting your Business, — Intellectual Property; and — Mergers and Acquisitions
10 Research, Development and Design

The Research, Development and Design Lot will provide support to help the development of new products and services. Helping businesses to enter new markets and/or increase sales. Examples of topics covered under Research, Development and Design are: — Problem Solving, — Development; and — Testing and Validation
11 Low Carbon Support

The Low Carbon Lot will support businesses to run a more energy efficient business. Examples of topics covered under Low Carbon Support are: — Efficiencies, — Energy Control — Low Energy / Sustainable Production Processes, — Waste Management, — Reviews and Planning; and — Net Zero Carbon Targets

Award Detail

1 KL Business Consulting (Glasgow)
  • Business Financial Management
  • Num offers: 12
  • Value: £81,250 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
2 CJM Project Financial Management (Kilmarnock)
  • Business Financial Management
  • Num offers: 12
  • Value: £81,250 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
3 Amas Murrison (Ayr)
  • Business Financial Management
  • Num offers: 12
  • Value: £81,250 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
4 Gap Communications (Newmilns)
  • Business Strategy and Business Resilience
  • Num offers: 15
  • Value: £93,750 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
5 Secure Business Advisors (Glasgow)
  • Business Strategy and Business Resilience
  • Num offers: 15
  • Value: £93,750 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
6 Complyport (London)
  • Business Strategy and Business Resilience
  • Num offers: 15
  • Value: £93,750 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
7 Russell Mcleod (Glasgow)
  • Business Strategy and Business Resilience
  • Num offers: 15
  • Value: £93,750 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
8 French Duncan (Glasgow)
  • Human Resources, Leadership and Skills
  • Num offers: 6
  • Value: £43,750 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
9 Connect Three Solutions (Glasgow)
  • Human Resources, Leadership and Skills
  • Num offers: 6
  • Value: £43,750 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
10 Enterprise North East Trust (Aberdeen)
  • Human Resources, Leadership and Skills
  • Num offers: 6
  • Value: £43,750 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
11 Uxl (Airdire)
  • Human Resources, Leadership and Skills
  • Num offers: 6
  • Value: £43,750 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
12 Intend Business Development (Cupar)
  • Procurement
  • Num offers: 6
  • Value: £37,500 [share]
  • Awarded to group of suppliers.
13 SCMG (Glasgow)
  • Procurement
  • Num offers: 6
  • Value: £37,500 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
14 Ji Management (Helensburgh)
  • Procurement
  • Num offers: 6
  • Value: £37,500 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
15 Tinto Procurement (Carnwath)
  • Procurement
  • Num offers: 6
  • Value: £37,500 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
16 Nsdesign (Glasgow)
  • Marketing and Digital Marketing
  • Num offers: 12
  • Value: £121,875 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
17 Gap Communications (Newmilns)
  • Marketing and Digital Marketing
  • Num offers: 12
  • Value: £121,875 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
18 Genoa Black Ventures (Dollar)
  • Marketing and Digital Marketing
  • Num offers: 12
  • Value: £121,875 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
19 Nsdesign (Glasgow)
  • Digital Development
  • Num offers: 7
  • Value: £50,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
20 Enterprise North East Trust (Aberdeen)
  • Digital Development
  • Num offers: 7
  • Value: £50,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
21 Bridgeall (Glasgow)
  • Digital Development
  • Num offers: 7
  • Value: £50,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
22 Central Scotland Export Consultancy (Shieldhill)
  • Internationalisation
  • Num offers: 10
  • Value: £62,500 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
23 Russell Mcleod (Glasgow)
  • Internationalisation
  • Num offers: 10
  • Value: £62,500 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
24 Enterprise North East Trust (Aberdeen)
  • Internationalisation
  • Num offers: 10
  • Value: £62,500 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
25 Secure Business Advisors (Glasgow)
  • Business Innovation
  • Num offers: 8
  • Value: £62,500 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
26 Enterprise North East Trust (Aberdeen)
  • Business Innovation
  • Num offers: 8
  • Value: £62,500 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
27 Uxl (Airdire)
  • Business Innovation
  • Num offers: 8
  • Value: £62,500 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
28 Harper Macleod (Glasgow)
  • Legal Support
  • Num offers: 3
  • Value: £37,500
29 Complyport (London)
  • Research, Development and Design
  • Num offers: 9
  • Value: £62,500 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
30 Enterprise North East Trust (Aberdeen)
  • Research, Development and Design
  • Num offers: 9
  • Value: £62,500 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
31 Vivolution (Glasgow)
  • Research, Development and Design
  • Num offers: 9
  • Value: £62,500 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
32 Stirton Consulting (Haddington)
  • Low Carbon Support
  • Num offers: 3
  • Value: £37,500 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
33 Mabbett & Associates (Glasgow)
  • Low Carbon Support
  • Num offers: 3
  • Value: £37,500 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
34 Elevator (Aberdeen)
  • Low Carbon Support
  • Num offers: 3
  • Value: £37,500 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.

Award Criteria

Accessibility of the Service 8.0
Performance and Quality Management 6.0
Enterprise Culture, Working in Partnership 4.0
Community Benefit Methodology 2.0
Delivery of Service Requirements 25.0
Skills and Knowledge 12.0
Community Benefit Offering 3.0
PRICE 40.0

CPV Codes

  • 79400000 - Business and management consultancy and related services
  • 66170000 - Financial consultancy, financial transaction processing and clearing-house services
  • 66171000 - Financial consultancy services
  • 79410000 - Business and management consultancy services
  • 79411000 - General management consultancy services
  • 79412000 - Financial management consultancy services
  • 79420000 - Management-related services
  • 79900000 - Miscellaneous business and business-related services
  • 79990000 - Miscellaneous business-related services
  • 79996000 - Business organisation services
  • 79414000 - Human resources management consultancy services
  • 79418000 - Procurement consultancy services
  • 79413000 - Marketing management consultancy services
  • 79300000 - Market and economic research; polling and statistics
  • 79340000 - Advertising and marketing services
  • 79341000 - Advertising services
  • 79341100 - Advertising consultancy services
  • 79341200 - Advertising management services
  • 79342000 - Marketing services
  • 79342100 - Direct marketing services
  • 79411100 - Business development consultancy services
  • 72000000 - IT services: consulting, software development, Internet and support
  • 72100000 - Hardware consultancy services
  • 72200000 - Software programming and consultancy services
  • 72300000 - Data services
  • 72400000 - Internet services
  • 72500000 - Computer-related services
  • 72600000 - Computer support and consultancy services
  • 79100000 - Legal services
  • 79111000 - Legal advisory services
  • 79130000 - Legal documentation and certification services
  • 79140000 - Legal advisory and information services
  • 79120000 - Patent and copyright consultancy services
  • 79121000 - Copyright consultancy services
  • 73000000 - Research and development services and related consultancy services
  • 73100000 - Research and experimental development services
  • 73210000 - Research consultancy services
  • 73300000 - Design and execution of research and development
  • 90713000 - Environmental issues consultancy services
  • 90711300 - Environmental indicators analysis other than for construction
  • 90711200 - Environmental standards other than for construction
  • 90711000 - Environmental impact assessment other than for construction
  • 71314300 - Energy-efficiency consultancy services
  • 79723000 - Waste analysis services
  • 71800000 - Consulting services for water-supply and waste consultancy

Indicators

  • Options are available.
  • Award on basis of price and quality.

Other Information

All lots within the framework agreement will operate on a ranked basis. For each Lot (i.e. where two or more Service Providers have been appointed), the Service Provider achieving the highest scoring (most economically advantageous tender) tender within the procurement will be first (1st) ranked Service Provider. The Service Provider achieving the second highest scoring (most economically advantageous tender) Tender within the Procurement will be the second (2nd) ranked Supplier and so on. Where the Council has a requirement to utilise the framework agreement, they will identify the Lot appropriate to the requirement and contact the first ranked Service Provider on that lot to proceed. For each lot (i.e. where two or more Service Providers have been appointed) and where the first ranked Service Provider is unable to supply any or all of the Council’s requirements, the Council will contact the second ranked Service Provider and then, if necessary, the 3rd ranked Service Provider and so on to ascertain availability of the Council’s requirements. Once a Service Provider has been confirmed to deliver the Council’s requirements, a Call-Off Contract will be raised for the selected Service Provider by way of ‘Direct Award’ in accordance with the Framework Conditions. (SC Ref:657742)

Reference

Domains