Application Maintenance Support Services
A Contract Award Notice
by FINANCIAL CONDUCT AUTHORITY
- Source
- Contracts Finder
- Type
- Contract (Services)
- Duration
- 14.5 month
- Value
- £3M
- Sector
- TECHNOLOGY
- Published
- 06 Jul 2021
- Delivery
- 20 Jun 2021 to 09 Sep 2022
- Deadline
- 15 May 2018 00:00
Concepts
Location
1 buyer
- Financial Conduct Authority London
1 supplier
- Sopra Steria Hemel Hempsted
Description
The FCA is extending it's current Application Maintenance Support into Year 4 of the 5 Year terms. The Services include the following, details are: - Support and maintenance of bespoke, COTS (commercial off the shelf products), Cloud Services including SaaS (Software as a Service and PaaS (Platform as a Service; - Resolving software problems that cause the system to be inoperative or to perform incorrectly; - Providing Incident and Problem Management services in relation to the in scope Applications; Implementing improvements and enhancement to the Applications; - Delivering operational change, supporting and accepting changes into the live environment; - Database and Middleware support for some Applications; - Liaison with FCA Business teams to support User Acceptance; - Management of 3rd Party Suppliers as part of the end to end delivery; - AppDev.
Award Detail
1 | Sopra Steria (Hemel Hempsted)
|
CPV Codes
- 72500000 - Computer-related services
Other Information
Please follow this link to view the notice https://www.delta-esourcing.com/delta/respondToList.html?noticeId=606682162
Reference
- BIP606682162
- CF 0d85c1e5-87c8-40a0-956b-d82db201afc5