THE EXTRACARE CHARITABLE TRUST - Contracts for Hard Facility Management

Concepts

• facilities management
• reigate
• contracting authority's mission
• buildings management
• hard facility management services
• charitable trust
• hard facility management
• contracts for hard facility management
• responsive maintenance
• draft procurement documentation

Location

Description

The Contracting Authority requires hard facility management services (Periodic Servicing and Inspection, Routine and Responsive Maintenance, Out of Hours Emergency Callouts, Void Property/change of occupier Works, Gas Servicing and Maintenance and Planned Maintenance) to the 3,514 dwellings located in its 13 retirement villages and 3 housing schemes predominately in the West and East Midlands with a growing portfolio. The Contracting Authority's mission is to create strong sustainable communities and they are committed to making a positive difference. The quality of these services provided is therefore of paramount importance . The Contracting Authority is therefore seeking to appoint Contractors who can deliver these services to the highest possible standards and can demonstrate a proven track record for these services. Economic Operators will be required to complete a selection questionnaire. This will be used to select those Economic Operators who will be invited to submit a tender. All documentation can be downloaded from https://etenders.rand-associates.co.uk. eTenders@Rand is Rand Associates Consultancy Services Ltd's eProcurement portal (the 'Portal') for downloading/submission of the selection questionnaires and the draft procurement documentation and communicating requests for and responses to clarifications. All requests for procurement documentation, communications and submission of tenders must be made via the Portal, which can be accessed at https://etenders.randassociates.co.uk. After creating an account on eTenders@Rand, users will receive an email with a link to activate their account. Once activated and logged in, users will need the following code to register for the procurement documentation: EXTRAHFM1 All queries and any clarifications must be communicated using the secure email messaging function within the Portal. Should Economic Operators have any queries, or experience difficulties with the registration or download/upload system, they should email eTenders@rand-associates.co.uk Tenders may be submitted for all lots. Maximum number of lots that may be awarded to one tenderer: 2 The contracting authority reserves the right to award contracts combining the following lots or groups of lots: The Three Lots are West, East and South. Contracts may be awarded for combining West and South, or East and South, or three individual Contracts may be awarded.

CPV Codes

• 79993000 - Building and facilities management services

Indicators

• Contract is suitable for SMEs.

Other Information

All requests for procurement documentation, communications and submission of tenders must be made via the Portal, which can be accessed at https://etenders.randassociates.co.uk After creating an account on eTenders@Rand, users will receive an email with a link to activate their account. Once activated and logged in, users will need the following code to register for the procurement documentation: EXTRAHFM1 Economic operators may seek clarification where they consider any part of the selection questionnaire or any other aspect of this procurement is unclear. All queries and any clarifications must be communicated using the secure email messaging function within the Portal, but to be received no later than 17:00 on 04.08.2021 This will provide an audit trail of all clarification requests and responses issued. It will not be possible to respond to any queries received after that stipulated date and time. It is the Economic Operators responsibility to regularly monitor communications raised and issued through the Portal. Response to requests for clarification will be communicated by Rand Associates Consultancy Services Ltd to all Economic Operators through the portal secure email messaging system. When uploading Tender Documentation, Economic Operators must be aware of any speed limitations of their internet connection, system configuration and general web traffic etc., as these may impact on the time taken to complete the transaction. Uploading of submissions must be completed by the deadline closing date and time. DO NOT wait until too near the closing time on the return date. The closing deadline for uploading completed selection questionnaires is the 11.08.2021 at 15.00 Please note that the Portal will not permit selection questionnaire submissions to be uploaded after the closing deadline. https://etenders.rand-associates.co.uk https://www.find-tender.service.gov.uk/Notice/016331-2021