T1583 - Enhancing Income Collection Services - IT System

Concepts

• enhancing income collection services
• belfast
• information technology
• computer services
• rental income
• it system
• income collection services
• current systems
• rates income
• collects

Location

Northern Ireland:

Description

The Housing Executive requires a cloud based commercial off-the-shelf (COTS) IT system that will help to maximise its rental income by supporting and enhancing current systems and associated business processes. The Housing Executive owns and manages approximately 85,000 properties and collects over £300 million per annum in rent/rates income.

Total Quantity or Scope

Additional information: The Initial Contract Period is for 26 months, there is an option to extend this Contract by any period or periods up to and including 60 months from the end of the Initial Contract Period. The total contract value in this notice relates to the maximum potential contract period including extensions [86 months] as included in the Conditions of Contract.

Award Detail

Award Criteria

CPV Codes

• 72000000 - IT services: consulting, software development, Internet and support
• 72500000 - Computer-related services

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** The Initial Contract Period is for 26 months, there is an option to extend this Contract by any period or periods up to and including 60 months from the end of the Initial Contract Period. The total contract value in this notice relates to the maximum potential contract period including extensions [86 months] as included in the Conditions of Contract. Contract Monitoring, the successful Contractor’s performance on this Contract will be managed as per the specification and regularly monitored, see Procurement Guidance Note 01/12 - Contract Management - Procedures and Principles. Contractors not delivering on contract requirements is a serious matter. It means the public purse is not getting what it is paying for. If a Contractor fails to reach satisfactory levels of contract performance they will be given a specified time to improve. If, after the specified time, they still fail to reach satisfactory levels of contract performance, the matter will be escalated to senior management for further action. If this occurs and their performance still does not improve to satisfactory levels within the specified period, it may be regarded as an act of grave professional misconduct and they may be issued with a Notice of Unsatisfactory Performance and this Contract may be terminated.